Troubleshooting
94
GB
Permanently de-registering the water filter
If you have removed an inserted water filter and want to continue operating
the appliance without a water filter, de-register the water filter from the
appliance:
1. Remove the water tank.
2. Remove the water filter (see
Fig. 18).
3. Fill the water tank.
4. Press the "Service" button and also the "Large cup" direct key for longer
than 2 seconds.
»
The water filter is de-registered.
»
The water hardness is reset to the water hardness that the appliance
had stored prior to inserting a water filter.
5. Adjust the water hardness if necessary (see section
6.4 Setting the water
hardness
on page 78).
8
Troubleshooting
If the actions listed below fail to rectify the problems or other problems not
listed here occur, contact our hotline (local rate).
The service number can be found behind the side cover
(10)
or in the Ser-
vice area of our website.
Problem
Cause
Action
Coffee only emerges
from the outlet in drips.
Grinding fineness is
too fine.
Set a coarser grinding fineness
(see section 6.7 on page 80).
Appliance is soiled.
Clean the brewing unit (see
section 7.2 on page 82).
Run the cleaning programme
(see section 7.4 on page 85).
Appliance is covered
inside with limescale.
Run the descaling program
(see section 7.5 on page 88).
Coffee does not flow.
Water tank is not filled
or is not correctly
inserted.
Fill the water tank and ensure
it is positioned correctly (see
section 4.4 on page 67).
Brewing unit is
clogged.
Clean the brewing unit (see
section 7.2 on page 82).
When foaming milk,
there is not enough
milk foam.
Selector switch is not in
the correct position.
Turn the selector switch to
the correct position (see sec-
tion 5.6 on page 74).
Cappuccinatore is
soiled.
Clean the Cappuccinatore (see
section 7.3 on page 84)
.
