Meinberg IMS-TCR, Руководство по установке

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9 Troubleshooting
9 Troubleshooting
Our Technical Support team will be pleased to help you with any problems that you may be having with your
Meinberg IMS-TCR180. However, before you contact our Technical Support team, it is advisable to read this
chapter through first to see if your problem might be more quickly resolved with one of the solutions below.
Problem Possible Causes Possible Solutions
The module is not detected by The module may not have been Ensure that the module is properly aligned
the base IMS unit. properly inserted into the slot. with the guide rails inside the IMS unit;
the module must lock securely into the
socket at the back. The metal plate of
the module should be perfectly flush with
the metal plates of the other slots and
the screws should be straight.
Your IMS device’s firmware may Using the instructions in the chapter
not be up to date. “Firmware Updates” in your IMS device
manual, check whether the latest version of
the LANTIME OS Firmware is installed,
and install the latest version if necessary.
Even though a valid signal The incoming time code signal does Ensure that the AM and DCLS time
is connected, the TCR180 not match the time code expected code signal cables are connected to the
reference clock is unable to according to the module accordingly labeled module connectors.
synchronize. The "Data" and configuration. When connecting a DCLS signal (for
"Tele." LEDs are red. example), check that TC-DCLS time codes
The TFOM value is not sufficient. are also configured in the "Clock"
(IEEE 1344 & C37.118 only) menu of the Web Interface.
IMS-TCR180 Date: December 17, 2021 21