Megger SCT-MMA, Руководство пользователя, Страница: 31 / 37

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REPAIR AND WARRENTY
The instrument contains static sensitive devices, and care must be taken in handling the printed circuit board.
NEW INSTRUMENTS ARE WARRANTED FOR ONE YEAR FROM THE DATE OF PURCHASE BY THE USER.
NOTE:
Any unauthorized prior repair or adjustment will automatically invalidate the Warranty.
Calibration, repair and spare parts
For service requirements for Megger Instruments contact :
Megger Limited or Megger
After Sales Service & Calibration Valley Forge Corporate Centre
Goods Inwards B Attn: Repairs Dept.,
Channel View Road 2621 Van Buren Avenue
Dover, Kent CT17 9EN Norristown PA 19403
England. U.S.A.
Tel: +44 (0) 1304 502 243 Tel:
(800) 723 2861 ext (8578) Toll Free
Fax: +44 (0) 1304 207 342 Tel: +1 610 676 8500
Fax: +1 610 676 8625
E: VFCustomerService@megger.com
Megger operate fully traceable calibration and repair facilities, ensuring your instrument continues to provide the high standard of
performance and workmanship you expect.
Returning your product to Megger - UK and USA service centres
1. When an instrument requires recalibration, or in the event of a repair being necessary, a Returns Authorisation (RA) number must
first be obtained from one of the addresses shown. You will be asked to provide the following information to enable the Service
Department to prepare in advance for receipt of your instrument, and to provide the best possible service to you.

Model, e.g. SCT-MMA

Serial number, (e.g. 6111357/050305/1234)

Reason for return, (e.g. calibration required, or repair)

Details of the fault (if the instrument is to be repaired)
2.
Make a note of the RA number. A returns label can be emailed or faxed to you if you wish.
3.
Pack the instrument carefully to prevent damage in transit.
4.
Ensure the returns label is attached, or that the RA number is clearly marked on the outside of the package and on any
correspondence, before sending the instrument, carriage paid, to Megger.
5.
You may track the progress of your return on-line by accessing the Service/Supconnector facilities at www.megger.com
Returning test set for repair
If returning a test set to the manufacturer for repair, it should be sent freight pre-paid to the appropriate address. For international returns,
a copy of the Invoice and of the packing note should be sent simultaneously by airmail to expedite clearance though Customs. A repair
estimate showing freight return and other charges can be submitted to the sender, if required, before work on the test set commences.