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ENGLISH
7. Troubleshooting
No Signal
Objects such as trees, bridges, and large buildings, which are located in the angle of
the satellite will lead to a loss of the signal.
If the satellite signal is lost through severe weather conditions, the current program
of the receiver is stopped (the image freeze, or disappear). If the weather conditions
allow a good reception again, the TV screen will be restored.
Satellite can‘t be found (only for 65/85 Premium without Auto Skew)
If the antenna has not found satellites, check the Skew settings for the satellite at your
location. Please check the table of Skew settings. The basic setting of the LNB is 0°.
Should they deviate more than 5°, adjust the degrees accordingly.
There is dirt on the antenna?
Excessive dirt on the dish may cause reception problems.
Everything is properly connected and turned on?
Your satellite TV receiver might be set up incorrectly or defective. First check the recei-
ver’s configuration to ensure it is set up for the desired programming. In the case of a
faulty receiver, refer to your selected receiver’s user manual for service and warranty
information.
Satellite footprint
Satellites are positioned in fixed positions in orbit above the equator. To receive TV si-
gnals, the receiving location must be within the coverage area. Check reference to the
graphic, if you are located in the footprint of the satellite. In the fringes of the footprint
may lead to reception interference.
Satellite frequency data changed
If some channels work, while one or more other channels do not, or if the antenna
cannot find the selected satellite, the satellite’s frequency data might have changed.
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