5.
Troubleshooting
Can’t
record
a
video
or
take
pictures
Please
check
whether
the
microSD
card
is
locked
for
protecting,
and
make
sure
there
is
enough
storage
space
on
the
card
if
you
set
the
Loop
Recording
to
be
OFF.
Stop
automatically
while
recording
Because
the
data
stream
of
high
‐
definition
video
is
huge,
please
use
high
‐
speed
Class
6
or
Class
10
microSD
card
that
compatible
with
SDHC.
It
prompt
“File
Error”
while
playback
the
video
or
image
The
wrong
storage
of
data
results
the
file
error,
please
use
"Format"
Menu
to
format
the
microSD
card
before
using.
No
image
display
on
TV
screen
Please
confirm
the
AV,
HDMI
cable
is
connected
correctly,
and
the
TV
is
set
to
the
correct
AV,
HDMI
mode.
Image
is
blurred
Maybe
the
lens
is
not
clean,
please
check
whether
have
dirt,
fingerprint
on
the
lens
.Use
lens
paper
clean
the
lens
before
using.
Please
remember
removing
the
protecting
film
on
lens
before
the
first
use.
Supply
indicator
doesn’t
work
If
the
power
is
not
powerful
enough,
supply
indicator
will
not
work.
Image
has
horizontal
stripes
interference
This
due
to
the
wrong
setting
of
“Flicker”
.Please
depend
on
the
local
power
supply
frequency,
reset
the
Flicker:
50
Hz/60
Hz.
It
don’t
auto
start
recording
after
car
power
on
Please
make
sure
the
loop
recording
is
1/3/5
mins,
not
OFF,
it
won’t
auto
start
recording
when
loop
recording
is
OFF;
Additional,
internal
card
can’t
auto
recording,
you
need
change
to
external
card.
The
machine
keep
automatic
recording
and
can’t
stop
.
Maybe
you
have
turned
on
the
Motion
Detect
function;
you
can
check
whether
there
is
an
icon
on
the
screen.
When
the
Motion
Detect
is
ON,
it
will
auto
start
recording
when
a
moving
object
appears
within
the
range
of
camera;
When
the
screen
return
to
calm,
the
recording
will
stop
automatically
until
a
moving
object
appears
again.
Auto
power
off
setting
does
not
work
Please
ensure
that
motion
detection
is
turned
off.
If
the
motion
detection
is
on,
the
machine
will
always
in
standby
mode
(it
will
start
recording
when
suffer
dynamic
objects),
the
machine
will
not
automatically
shut
down
until
the
power
goes
off.
What
can
I
do
if
the
machine
crashed
?
If
the
machine
crashed,
press
the
power
button
for
10
to
15
seconds,
the
machine
will
reset
and
restart.
