Service
15
Do you require additional Support?
If the suggestions in the previous section have not solved your problem, please contact MEDION Customer
Care. We will try and help you over the telephone. Our fast & friendly customer care staff will be able to assist
you. Please have the following information available when you call:
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How is your computer configured?
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What additional peripherals do you use?
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What messages, if any, appear on your screen?
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What software were you using when the error occurred?
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What steps have you already undertaken to solve the problem?
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If you have already been given a customer number, please keep this available.