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VDSL Router User Manual
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Appendix: Frequent Asked Questions
Q: None of the LEDs are on when you power on the DSL router?
A: Please make sure what you use is the power adaptor attached with the DSL
router package and checks the connection between the AC power and DSL
router.
Q: DSL LED does not turn on after connect telephone line?
A: Please make sure what you use is the standard telephone line (as attached with
the package), make sure the line is connected correctly and check whether there
is poor contact at each interface. Wait for 30 seconds to allow the DSL router
establishes connection with you DSL operator.
Q: DSL LED is in the circulation of slow-flashing and fast-flashing after connecting
telephone line?
A: This situation means the DSL router is in the status of failing to establish
connection with Central Office. Please check carefully and confirm whether the
DSL router has been installed correctly.
Q: LAN LED does not turn on after connect Ethernet cable?
A: Please make sure Ethernet cable is connected hub/PC and DSL router correctly.
Then please make sure the PC/hub have been power on.
Please make sure that you use parallel network cable to connect UpLink port of
hub, or use parallel network cable to connect PC. If connect normal port of hub
(not UpLink port), you must use cross-cable. Please make sure that your network
cables meet the networking requirements above.
Q: PC cannot access the Router?
A: Please make sure that all devices communicating with the device must use the
same channel (and use the same SSID). Otherwise your PC will not find the
wireless Router.
Q: PC cannot access the Internet?
A: First check whether PC can ping the interface Ethernet IP address of this product
successfully (default value is 192.168.1.1) by using ping application. If ping
application fails, please check the connection of Ethernet cable and check
whether the states of LEDs are in gear.
If the PC uses private IP address that is set manually (non-registered legal IP
address), please check:
1. Whether IP address of the PC gateway is legal IP address. Otherwise please
use the right gateway, or set the PC to Obtain an IP address automatically.
2. Please confirm the validity of DNS server appointed to the PC with DSL
operator. Otherwise please use the right DNS, or set the PC to Obtain an IP
address automatically.
3. Please make sure you have set the NAT rules and convert private IP address
to legal IP address. IP address range of the PC that you specify should meet
the setting range in NAT rules.
4. Central Office equipment may have problem.