PSE
.
45
.
11.
Troubleshooting
SYMPTOM
PROBABLE CAUSE
REMEDY
Does not turn on.
1.
AC adapter is not connected securely
2.
Low battery
3.
Indicator is damaged
1.
Re-plug the AC adapter or rotate the plug
to securely connect it to the scale
2.
Replace the batteries
3.
Replace with a new indicator and perform
calibration
Ad
﹉﹉﹉
1.
The cable from platform to indicator is
not correctly connected, or
disconnected, or short circuit
2.
Indicator is damaged
3.
Load cell cable is broken
4.
Load cell is damaged
1.
Replace a new indicator and perform
calibration.
2.
Return the scale for repair.
Ad
﹍﹍﹍
0
﹉﹉﹉
1.
Weight reading exceeds Power On Zero
limit.
2.
Indication is out of key zero range.
1.
Ensure scale platform is empty
2.
Perform zero calibration.
3.
Reduce the weight on the platform, until
the indication is within the key zero
range
0
﹍﹍﹍
Weight reading below Power On Zero limit
1.
Install platform on the scale
2.
Check whether an object stuck between
the load cell and scale base, if yes,
remove the object
3.
Perform zero calibration
﹉﹉﹉﹉
1.
Weight reading exceeds Overload limit
;
2.
The weight value cannot be displayed in
the current unit of measure because it
exceeds 6 digits
1.
Reduce load on scale until the weight
value is displayed
2.
Use a more appropriate unit of measure
﹍﹍﹍﹍
Weight reading below Under load limit.
1.
Install platform on scale
2.
Perform zero calibration
EEP.E1
1.
CONFIG
parameters are not correctly set
2.
CAL
parameters are not correctly set
1.
Re-set
CONFIG
parameters per the
Technical Manual.
2.
Do calibration
EEP.E2
USER
parameters are not correctly set
Re-set
USER
parameters as per technical
manual instructed.
CAL.Er
1.
Input data or loaded weight is too small,
too big
2.
Weight signal is unstable, un-linear
1.
Input correct data, load correct weight
onto platform.
2.
Return the scale for repair
STB.ER
When in
HOLD
mode, weighing object cannot
become stable in 9 seconds, and the weight
variation is more than 5d
1.
Stabilize the object in short time.
2.
Set a larger HOLD parameter
¡
HLD-RNG
¡
Cannot zero the display
1.
Load on scale exceeds allowable limits.
(
2%FS
)
2.
Load on the scale is unstable
1.
Remove load on scale.
2.
Wait for load to become stable. then
press the
ZERO/ON/OFF
key to zero the
display