PELLET
STOVES
Chapter
4
INSTALLATION AND USE MANUAL
4.15.
ALARM SIGNALLING
Should an operation problem occur, the stove enters a shutdown phase
for alarm and informs the user of the type of fault that occurred using a
3 digit code that remains displayed on the control panel of the stove
(and a short description of the alarm type)
The table below describes the possible alarms signalled by the stove,
associated to the respective code that appears on the emergency
panel, and useful suggestions to solve the problem.
MESSAGE ON
DISPLAY
TYPE OF PROBLEM
SOLUTION
A01
Fire fails to ignite
Check the level of pellets in the hopper.
Check that the grate is properly inserted in its housing
and does not have any obvious unburnt incrustations;
Check whether the ignition plug heats.
A02
Fire extinguishes abnormally
It derives from a shutdown due to lack of fuel (hopper
empty).
A03
Pellet tank temperature exceeds foreseen
safety limit.
Overheating of the stove body
The structure is too hot because the product has been
operating for too long at maximum power, or it is
poorly ventilated, or the air fans are faulty. When the
stove is sufficiently cold, press button B of the control
panel or OFF on the remote control to cancel the alarm
A03. Once the alarm is cancelled it is possible to relight
the stove normally.
A04
The temperature of the smoke discharge has
exceeded pre-set safety limits
The stove will shut off automatically. Let the stove cool
off for a few minutes, then re-light it.
Control the exhaust of the smoke the type of pellet
being used.
A06
The smoke extractor is not able to provide the
primary air required for combustion.
Draught difficulties or clogging of grate.
Check whether the grate is clogged by incrustation and
clean as required.
Control and if necessary clean the smoke duct and the
air intake.
A07
During the function of the stove, an
uncontrolled air intake occurred in the
combustion chamber or an obstruction in the
flue pipe.
Caused by prolonged opening of the fire door or by
substantial air infiltration (e.g. smoke fan inspection
plug missing) If not caused by these factors, check and
if necessary clean the smoke duct and the flue pipe.
A08
Flue-gas exhaust fan broken
Check that the smoke fan compartment is clean and if it
is dirt that is blocking it.
If insufficient, the smoke fan is defective. Call an
authorized service centre to make the replacement.
A09
The smoke probe is defective and does not
properly measure the temperature of the
discharge smoke
Contact an authorized service centre to replace the
component.
A10
The plug is defective
Contact an authorized service centre to replace the
component.
A11
Defective pellet feeder
Contact an authorized service centre to replace the
component.
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