74
McAfee Total Protection Service Product Guide
Managing potentially unwanted programs on client computers
Users and administrators can use this task from a client computer to view and manage
detections of potentially unwanted programs in the Potentially Unwanted Programs
Viewer. It lists all items detected by spyware protection, which might include program
files, registry keys, and cookies.
Task
1
Click the Total Protection Service icon in the system tray, then select
Open Console
.
2
In the Virus and Spyware Protection section, select
View Potentially Unwanted
Programs
.
3
From the list of detections, select one or more items, then click an action.
•
Clean
— Place an original copy of each selected item in a quarantine folder, in a
proprietary binary format, then attempt to clean it. If it cannot be cleaned, delete
the item.
•
Approve
— Add selected items to the list of approved programs so they will not be
detected as spyware.
NOTE:
Clicking
Approved
displays a list of all currently approved programs on your
computer.
4
Check the status of each item.
•
Action Required
— You have not performed any action on this item since it was
detected.
•
Approved
— The item was added to the list of user-approved programs and will no
longer be detected as spyware.
•
Cleaned
— The item was cleaned successfully and can be used safely. A backup copy
of the original item was placed in a quarantine folder, in a proprietary binary format.
•
Quarantined
— The item could not be cleaned. The original item was deleted and a
copy was placed in a quarantine folder, in a proprietary binary format. If the item was a
program, all associated cookies and registry keys were also deleted.
NOTE:
Items are placed into the quarantine folder in a format that is no longer a threat
to your computer. These items are deleted after 30 days. Users with administrator
rights can manage these items using the Quarantine Viewer.
5
Click
Back
to return to the console.
Viewing quarantined files on client computers
When virus and spyware protection detects a threat, it places a copy of the item containing
the threat in a quarantine folder before cleaning or deleting the original item. The copy is
stored in a proprietary binary format and cannot harm the computer. By default, items in the
quarantine folder are deleted after 30 days.
Use this task from a client computer to view and manage quarantined items in the Quarantine
Viewer. You must be logged on as an administrator to access this task.
Using Virus and Spyware Protection
Managing detections
CBS100083_McAfeeProdGde_12-10 74
12/20/10 8:51 AM
