McAfee Internet Security Suite, Руководство пользователя

Страница: 139 / 145

User Guide 139
Cannot connect to the e-mail server
Cannot connect to the e-mail server
If the SpamKiller server attempts to connect to the POP3 server and the connection
fails, follow these steps.
Verifying your connection to the Internet
Dial-up Users
1
Click
Continue what I was doing
on the error message (if necessary).
2
Establish a connection to the Internet.
3
Maintain the connection for at least 15 minutes to see if the message
re-appears.
Broadband (Cable, DSL)
1
Click
Continue what I was doing
on the error message (if necessary).
2
Verify that you are connected to the Internet by surfing to a site.
Verifying the POP3 server address for SpamKiller
1
Right-click the McAfee icon in the system tray (lower right hand corner), point
to
SpamKiller
, and select
Settings
.
2
Click
E-mail Accounts
.
3
Highlight the e-mail account in the error message.
4
Click
Edit
.
5
Select the
Servers
tab.
6
Note the server address in the
Incoming e-mail
box and compare it with the
Incoming e-mail server address your Internet Service Provider (ISP) has listed
for your e-mail account. The server addresses should match.
7
Verify the password by re-entering the password provided by your ISP for
your e-mail account.
8
Click
OK
.
9
Click
Close
.