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Did you overload the washer?
Do not overload the washer. The washer can be fully loaded, but not tightly packed.
The wash load must be balanced. Lint can be trapped in the load if overloaded.
Check the following:
Was paper or tissue left in pockets?
Did you use enough HE detergent?
Use enough detergent to remove lint and hold it in suspension. Use only HE detergent.
Follow the manufacturer’s instructions to determine the amount of detergent to use.
Is your water colder than 60°F (15.6°C)?
Wash water colder than 60°F (15.6°C) may not completely dissolve the detergent.
Are you using a low speed wash cycle?
Powdered detergents may not dissolve well in a slow-speed cycle. For best results,
use liquid detergent for slow-speed cycles such as Delicate.
Stains on load
Did you add detergent to the dispenser?
For best results, add detergent to the Main wash compartment. Do not add detergent
to the washer drum.
Did you use enough HE detergent?
Use enough detergent to remove soil and hold it in suspension. Use only HE detergent.
Follow the manufacturer’s instructions to determine the amount of detergent to use.
Is there above average iron (rust) in water?
You may need to install an iron filter.
Did you properly sort the load?
Sort dark clothes from whites and lights.
Did you unload the washer promptly?
To avoid the transfer of dye, unload the washer as soon as it stops.
Did you use a fabric softener dispensing ball?
Dispensing balls will not operate correctly with this washer. Add liquid fabric softener
to the fabric softener compartment.
Did you use powdered detergent in a low-speed cycle?
Consider using liquid detergent.
Did you use Quick Wash on a large load?
For best results, use Quick Wash for small, lightly soiled loads.
Load is wrinkled
Did you unload the washer promptly?
Unload the washer as soon as it stops.
Did you use the right cycle for the load being washed?
Use the Delicate cycle or another cycle with a low spin speed to reduce wrinkling.
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads should tumble freely during
washing.
Gray whites, dingy colors
Did you properly sort the load?
The transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes
from whites and lights.
Was the wash temperature too low?
Use hot or warm washes if safe for the load. Make sure your hot water system is adequate
to provide a hot water wash.
Did you use enough detergent, or do you have hard water?
Use more detergent for washing heavy soils in cold or hard water.
Cycle too long
Did you choose the Whitest Whites cycle?
The heater will be activated to provide maximum cleaning performance. Additional time
will be added to the regular cycle to heat the water. This additional time will depend on
the load size and the hot water inlet temperature.
Is “SUD” shown in the display?
Excessive sudsing has been detected and a suds routine has been started to destroy
excessive suds. This routine will add time to the original cycle.
Did you wash a large load using the Quick Wash cycle?
The Quick Wash cycle is designed for smaller load sizes (2-3 items of lightly soiled
garments). If larger loads are washed using this cycle, wash time will be increased.
Did you wash a large load using a gentle cycle?
When using the Delicate cycle, you should wash small loads. This ensures a gentle wash
for your garments without increasing cycle times.
Did the load cause imbalance?
When too much imbalance occurs, an imbalance routine will start to redistribute the
load. During the imbalance routine, the time displayed may pause until this activity is
complete, then resume with the remainder of the cycle.
Door locked at end of wash cycle
Did all of the water drain out of the washer during the spin?
Select DRAIN & SPIN to remove any water remaining in the washer. The washer door will
unlock at the end of the drain.
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