Troubleshooting
!
WARNING
To avoid risk of electrical shock, personal injury, or death, disconnect power before servicing, unless testing
requires it.
16023174
©2005 Maytag Services
8
Diagnostic Codes
Diag.
Code
Description
Trigger
Action to be
taken
1 No
Drain
The water
level fails to
drop below
the Low level
before a spin
Go to "
Will Not
Drain
"
Troubleshooting
Section
2
The lid fails
to unlock
Lid failed to
unlock after
multiple
attempts
Go to "
Will Not
Unlock"
Troubleshooting
Section
3
No Fill
Total fill 14
minutes
exceeded.
Go to "
No Water
Fill
"
Troubleshooting
Section
4
The lid fails
to lock
Lid failed to
lock after 11
attempts
Go to "
Will not
unlock
"
Troubleshooting
Section
5
Continuous
unbalanced
circuit. Out
of balance
circuit
See section
for unbal.
loads.
(During spin
only)
Go to "
Wet
Clothes
"
Troubleshooting
Section
6
Locked
Rotor forcing
a shut down.
Locked rotor
is still locked
after 10
attempts.
Go to "
Motor
Control Board
Output Test
"
8
Water level
sensor fault.
Input signal
from water
level Sensor
is out of
range,
Washer will
beep and
pause the
wash cycle.
Displays "LE" Go to
“No water fill
troubleshooting”.
10
Unbalance
or cabinet hit
detected
during final
spin, which
prevented
the spinner
from
exceeding
500 rpm
Less than 500
rpm due to an
unbalanced
load.
Go to "
Wet
Clothes
"
Troubleshooting
Section"
Diag.
Code
Description
Trigger
Action to be
taken
11
Will not
remember
machine
settings
Difficulty in
reading
memory
Go to "
Clear
diagnostic codes
"
Disconnect and
reconnect the
washer power cord
at power supply
outlet.
If condition still
exists, replace
machine control
board.
15 Stuck
Key
Detected a
key pressed
more than 75
seconds. The
key is
assumed to
be stuck.
Go to "
Membrane
Pad Check
"
Check connection
of keypad to control
board.
Replace console if
necessary.
16
High speed
not achieved
due to
torque.
Speed less
than 400 rpm
during a main
wash cycle.
Go to "
Wet
Clothes
"
Troubleshooting
Section"
17
The lid was
not opened
after
completed
wash cycles.
Did not sense
lid open after
the last three
completed
cycles.
Customer may have
tried to repeat wash
cycle without
opening the lid. Go
to "
Lid Lock Test
"
18
Detected lid
lock switch
open during
cycle when
not
expected.
Open lid lock
switch with
motor
running.
Check for loose
wire connections.
Clear the diagnostic
code and recheck;
if reoccurs, perform
Diagnostic
Motor/Motor
Control Board test
Check for faulty
motor relay on the
machine control
board.
22
Detected lid
switch open
during cycle
(when not
paused).
Detected lid
sensor switch
open and the
lid locked
switch locked.
Go to "
Lid Lock
Test
"
Troubleshooting
Section
23
Lid is locked
at start of
cycle
Lid lock is
locked and a
user tries to
start a cycle.
Go to "
Will Not
Unlock
"
Troubleshooting
Section
