12
TROUBLESHOOTING
If you experience
Possible Causes
Solution
Dryer Operation
Dryer will not run
Door not closed completely.
Make sure the dryer door is closed completely.
Start not touched firmly or held long
enough.
Touch and hold START 2-5 seconds.
Household fuse is blown, circuit
breaker has tripped, or dryer is not
plugged in.
There may be 2 household fuses or circuit breakers for the dryer.
Check that both fuses are intact and tight or that both circuit
breakers have not tripped. Replace the fuses or reset the circuit
breaker. If the problem continues, call an electrician.
Incorrect power supply.
Electric dryers require 240-volt or 208-volt power supply. Check
with a qualified electrician.
Wrong type of fuse.
Use a time-delay fuse.
Dryer will not heat
Household fuse is blown or circuit
breaker has tripped.
The drum may be turning, but you may not have heat. Electric dryers
use 2 household fuses or circuit breakers. Replace the fuses or
reset the circuit breaker. If the problem continues, call an electrician.
Incorrect power supply.
Electric dryers require 240-volt or 208-volt power supply. Check
with a qualified electrician.
The gas supply line valve not open.
For gas dryers, make sure that the valve on the gas supply line is
open.
Unusual Noise
Thumping noise
Dryer hasn’t been used in a while.
This is normal. The thumping sound should diminish after a few
minutes of use.
Rattling or vibrating noise
A small object caught between the
edges of dryer drum.
Check the front and rear edges of the drum for small objects. Clean
out pockets before laundering.
Dryer isn’t properly leveled.
The dryer may vibrate if not properly installed. See the Installation
Instructions. All four dryer feet should be in firm contact with the
floor.
Clothing is balled up in dryer.
When balled up, the load will bounce, causing the dryer to vibrate.
Separate the load items and restart the dryer.
Clicking noise
Gas valve operating.
On gas dryers, you may hear the gas valve clicking as it opens and
closes. This is normal.
Dryer Results
Clothes are not drying
satisfactorily, clothes are
balling or tangling, or
drying times are too long
Lint screen is clogged with lint.
Clean lint screen before each load.
The exhaust vent or outside exhaust
hood is clogged with lint, restricting air
movement.
Run the dryer on Air Only for 5–10 minutes. Hold your hand under
the outside exhaust hood to check air movement. If you do not
feel air movement, clean exhaust system of lint or replace exhaust
vent with heavy metal or flexible metal vent. See the Installation
Instructions.
The exhaust vent is not the correct
length.
Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. See the Installation
Instructions.
The exhaust vent diameter is not the
correct size.
Use 4" (102 mm) diameter vent material.
The dryer is not level.
Clothes not contacting the moisture sensors during Sensor cycles.
See “Level Dryer” in the Installation Instructions.
The Air Only temperature setting has
been selected.
Select the correct temperature for the types of garments being
dried. See “Cycle Guide.”
Clothes are not drying
satisfactorily, clothes are
balling or tangling, or
drying times are too long
(cont.)
The load is too large and heavy to dry
quickly.
Separate the load to tumble freely.
The dryer is located in a room with
temperature below 45ºF (7ºC).
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
The dryer is located in a closet.
Closet doors must have ventilation openings at the top and bottom
of the door. The front of the dryer requires a minimum of 1" (25 mm)
of airspace, and, for most installations, the rear of the dryer requires
5" (127 mm). See the Installation Instructions.
First try the solutions suggested here or visit our website at www.maytag.com/product_help –
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
