14
TROUBLESHOOTING
If you experience
Possible Causes
Solution
Dryer Operation
Dryer will not run
Door not closed completely.
Make sure the dryer door is closed completely.
START not touched firmly or held long
enough.
Touch and hold START 2-5 seconds.
Household fuse is blown, circuit breaker
has tripped, or dryer is not plugged in.
There may be 2 household fuses or circuit breakers for the dryer.
Check that both fuses are intact and tight, or that both circuit
breakers have not tripped. Replace the fuses or reset the circuit
breaker. If the problem continues, call an electrician.
Incorrect power supply.
Electric dryers require 240-volt or 208-volt power supply. Check with a
qualified electrician.
Wrong type of fuse.
Use a time-delay fuse.
Dryer will not turn off
Dryer door was opened prior to the
end of the Wrinkle Prevent option.
If you open the dryer door prior to the end of the Wrinkle Prevent
option, the dryer will go into Pause mode. You will need to touch
Power to turn off or touch Start/Pause to continue Wrinkle Prevent.
Dryer will not heat
Household fuse is blown or circuit
breaker has tripped.
The drum may be turning, but you may not have heat. Electric dryers
use 2 household fuses or circuit breakers. Replace the fuses or reset
the circuit breaker. If the problem continues, call an electrician.
Incorrect power supply.
Electric dryers require 240-volt or 208-volt power supply. Check with a
qualified electrician.
The gas supply line valve not open.
For gas dryers, make sure that the valve on the gas supply line is open.
Unusual Noise
Humming or whining noise
with Steam cycle selected
Water inlet valve on dryer is running.
The water pump on the dryer is used during the Steam function. If the
dryer has just been installed or unused for an extended period, the
pump may be louder and run longer. This is normal.
Thumping noise
Dryer hasn’t been used in a while.
This is normal. The thumping sound should diminish after a few
minutes of use.
Rattling or vibrating noise
A small object caught between the
edges of dryer drum.
Check the front and rear edges of the drum for small objects. Clean
out pockets before laundering.
Dryer isn’t properly leveled.
The dryer may vibrate if not properly installed. See the Installation
Instructions. All four dryer feet should be in firm contact with the
floor.
Clothing is balled up in dryer.
When balled up, the load will bounce, causing the dryer to vibrate.
Separate the load items and restart the dryer.
Clicking noise
Gas valve operating.
On gas dryers, you may hear the gas valve clicking as it opens and
closes. This is normal.
Dryer Results
Clothes are not drying
satisfactorily or drying
times are too long
Lint screen or lint screen housing is
clogged with lint.
Clean lint screen before each load. Clean space where lint screen is
located, as needed. Using a vacuum, gently remove any lint that has
accumulated outside of the lint screen.
The exhaust vent or outside exhaust
hood is clogged with lint, restricting air
movement.
Run the dryer on Air Only for 5–10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not feel air
movement, clean exhaust system of lint or replace exhaust vent with
heavy metal or flexible metal vent. See the Installation Instructions.
The exhaust vent is not the correct
length.
Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. See the Installation
Instructions.
The exhaust vent diameter is not the
correct size.
Use 4" (102 mm) diameter vent material.
The dryer is not level.
Clothes not contacting the moisture sensors during Sensor cycles. See
“Level Dryer” in the Installation Instructions.
The Air Only temperature setting has
been selected.
Select the correct temperature for the types of garments being dried.
See “Cycle Guide.”
First try the solutions suggested here or visit our website at http://producthelp.maytag.com/ –
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
