14
BEFO
RE
Y
OU C
A
LL
Before You Call For Service
FOR MOST CONCERNS, TRY
THESE FIRST:
❚
Check if oven controls have been prop-
erly set.
❚
Check to be sure plug is securely in-
serted into receptacle.
❚
Check or re-set circuit breaker. Check or
replace fuse.
❚
Check power supply.
PART OR ALL OF APPLIANCE
DOES NOT WORK.
NOTE: On Canadian models, glass ce-
ramic cooking surface will not operate
during a self-clean cycle.
❚
Check if surface and/or oven controls
have been properly set. See pgs. 4 & 6.
❚
Check if oven door is unlocked after self-
clean cycle. See pg. 11.
❚
Check if oven is set for a delayed cook or
clean program. See pgs. 8 & 11.
GLASS-CERAMIC
SURFACE SHOWS WEAR.
1.
Tiny scratches or abrasions.
❚
Make sure cooktop and pan bottom
are clean. Do not slide glass or metal
pans across top. Make sure pan
bottom is not rough. Use the recom-
mended cleaning agents. See pg. 12.
2.
Metal marks.
❚
Do not slide metal pans across
top. When cool, use the recommended
cleaning agents. See pg. 12.
3.
Brown streaks and specks.
❚
Spills not removed promptly.
Wiping with soiled cloth or
sponge. Pan bottom not clean.
4.
Areas with a metallic sheen.
❚
Mineral deposits from water
and food.
5.
Pitting or flaking.
❚
Sugary boilovers that were not
removed promptly. See pg. 12.
BAKING RESULTS ARE NOT AS
EXPECTED OR DIFFER FROM
PREVIOUS OVEN.
❚
Make sure the oven vent has not been
blocked. See pg. 6 for location.
❚
Check to make sure range is level.
❚
Temperatures often vary between a new
oven and an old one. As ovens age, the
oven temperature often “drifts” and may
become hotter or cooler. See pg. 10 for
instructions on adjusting the oven tem-
perature.
NOTE: It is not recommended
to adjust the temperature if only one or
two recipes are in question.
❚
See “Cooking Made Simple” for more
information on bakeware and baking.
❚
Was the correct Speed Option selected?
See page 9.
FOOD IS NOT BROILING PROPERLY
OR SMOKES EXCESSIVELY.
❚
Check oven rack positions. Food may be
too close to element.
❚
Broil element was not preheated.
❚
Aluminum foil was incorrectly used. Never
line the broiler insert with foil.
❚
Oven door was closed during broiling.
Leave the door open to the first stop
position (about 4 inches).
❚
Trim fat from meat before broiling.
❚
A soiled broiler pan was used.
OVEN WILL NOT SELF-CLEAN.
❚
Check to make sure the cycle is not set
for a delayed start.
❚
Check if door is closed.
OVEN DID NOT CLEAN PROPERLY.
❚
Longer cleaning time may be needed.
❚
Excessive spillovers, especially sugary
and/or acid foods, were not removed
prior to the self-clean cycle.
OVEN DOOR WILL NOT UNLOCK
AFTER SELF-CLEAN CYCLE.
❚
Oven interior is still hot. Allow about one
hour for the oven to cool after the comple-
tion of a self-clean cycle. The door can be
opened when the LOCK indicator word is
not displayed.
MOISTURE COLLECTS IN
OVEN OR ON OVEN WINDOW.
❚
This is normal when cooking foods high
in moisture.
❚
Excessive moisture was used when
cleaning the window.
❚
More moisture will be seen when a
Speed Option is selected. This is nor-
mal.
THERE IS A STRONG ODOR OR
LIGHT SMOKE WHEN OVEN IS
TURNED ON.
❚
This is normal for a new range and will
disappear after a few uses. Initiating a
clean cycle will “burn off” the smells
more quickly.
❚
Turning on a ventilation fan will help
remove the smoke and/or odor.
❚
There are excessive food soils on the
oven bottom. Use a self-clean cycle.
“F” PLUS A NUMBER AND THE
MESSAGE: “CALL AN AUTHORIZED
SERVICER OR 888-462-9824”
❚
This is called a fault code. If a fault code
appears in the display and beeps sound,
press the CANCEL pad. If the fault
code and beeps continue, disconnect
power to the appliance. Wait a few min-
utes, then reconnect power. If fault code
and beeps still continue, disconnect
power to the appliance and call an au-
thorized servicer.
❚
If the oven is heavily soiled, excessive
flare-ups may result in a fault code dur-
ing a clean cycle. Press CANCEL pad
and allow the oven to cool for one hour,
then reset the clean cycle. If the fault
code and beeps still continue, discon-
nect power to the appliance and call an
authorized servicer.
F
OR
P
RIORITY
O
NE
S
ERVICE
CALL
TOLL
-
FREE
1-888-4MAYTAG
(1-888-462-9824).
