10
TROUBLESHOOTING
If you experience
Possible Causes
Solution
Clothes are not drying
satisfactorily, drying
times are too long
Lint screen clogged with lint.
Lint screen should be cleaned before each load.
The Air Fluff cycle has been selected. Select the right cycle for the types of garments being dried. See
“Cycle Guide.”
Load too large and heavy to dry
quickly.
Separate the load to tumble freely.
Exhaust vent or outside exhaust
hood clogged with lint, restricting
air movement.
Run the dryer for 5-10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not feel
air movement, clean exhaust system of lint or replace exhaust
vent with heavy metal or flexible metal vent. Make sure vent is
not crushed or kinked. See “Installation Instructions.”
Fabric softener sheets blocking
the grille.
Use only one fabric softener sheet, and use it only once.
Exhaust vent not the correct length.
Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. Make sure vent is
not crushed or kinked. See “Installation Instructions.”
Exhaust vent diameter not the
correct size.
Use 102 mm (4") diameter vent material.
Dryer located in a room with
temperature below 7ºC (45ºF).
Proper operation of dryer cycles requires temperatures above
7ºC (45ºF).
Dryer located in a closet without
adequate opening.
Closet doors must have ventilation openings at the top and
bottom of the door. The front of the dryer requires a minimum of
25 mm (1") of airspace, and, for most installations, the rear of the
dryer requires 127 mm (5"). See “Installation Instructions.”
Dryer will not run
Door not closed completely.
Make sure the dryer door is closed completely.
PUSH to START knob not pressed
firmly or held long enough.
Press and hold the PUSH to START knob until you hear the dryer
drum moving.
Household fuse is blown or circuit
breaker has tripped.
Electric dryers use 2 household fuses or circuit breakers. The
drum may be turning, but you may not have heat. Replace both
fuses or reset the circuit breaker. If the problem continues, call
an electrician.
Incorrect power supply.
Electric dryers require 220-240 volt power supply. Check with a
qualified electrician.
Wrong type of fuse.
Use a time-delay fuse.
Unusual sounds
Dryer had a period of non-use.
If the dryer hasn’t been used for awhile, there may be a thumping
sound during the first few minutes of operation.
A coin, button, or paper clip is caught
between the drum and front or rear of
the dryer.
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
Gas valve operating (gas dryers only). The gas valve clicking is a normal operating sound.
The four legs are not installed, or the
dryer is not level front to back and
side to side.
The dryer may vibrate if not properly installed. See “Installation
Instructions”.
Clothing knotted or balled up.
When balled up, the load will bounce, causing the dryer to
vibrate. Separate the load items and restart the dryer.
No heat
Household fuse is blown or circuit
breaker has tripped.
The drum may be turning, but you may not have heat. Electric
dryers use 2 household fuses or circuit breakers. Replace both
fuses or reset the circuit breaker. If the problem continues, call
an electrician.
Supply line valve not open.
For gas dryers, the valve is open on the supply line.
Incorrect power supply.
Electric dryers require 220-240 volt power supply. Check with a
qualified electrician.
First try the solutions suggested here to possibly avoid the cost of a service call.
