17
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Refrigerator Operation
The refrigerator will not operate
■
Power cord unplugged? Plug into a grounded (earthed)
outlet.
■
Is outlet working? Plug in a lamp to see if the outlet is
working.
■
Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
■
Are controls on? Make sure the refrigerator controls are on.
See “Using the Controls.”
■
New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting will
not cool either compartment more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. You may notice that it runs
more often when the room is warm, a large amount of food is
added to either compartment, or the doors are opened often.
The refrigerator is noisy
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below are
listed some normal sounds with an explanation.
■
Buzzing - heard when the water valve opens to fill the ice
maker
■
Pulsating - fans/compressor adjusting to optimize
performance
■
Rattling - flow of refrigerant, water line, or from items placed
on top of the refrigerator
■
Sizzling/Gurgling - water dripping on the heater during
defrost cycle
■
Popping - contraction/expansion of inside walls, especially
during initial cool-down
■
Water running - may be heard when ice melts during the
defrost cycle and water runs into the drain pan
■
Creaking/Cracking - occurs as ice is being ejected from the
ice maker mold.
The doors will not close completely
Check the following:
■
Are food packages blocking the door open?
■
Are all bins and shelves pushed back into the correct
positions?
The doors are difficult to open
■
Are the gaskets dirty or sticky? Clean gaskets with mild
soap and warm water.
■
Has the door been opened and closed within the last few
seconds? Wait at least 30 seconds to reopen the doors.
Temperature and Moisture
Temperature is too warm
Check the following:
■
Are the air vents blocked in either compartment?
■
Are the door(s) opened often?
■
Has a large amount of food just been added to the refrigerator
or freezer?
■
Are the controls set correctly for the surrounding conditions?
There is interior moisture buildup
NOTE: Some moisture is normal.
■
Are the air vents blocked in the refrigerator?
■
Are the door(s) opened often?
■
Is the room humid?
■
Are the controls set correctly for the surrounding conditions?
■
Was an automatic self-defrost cycle completed?
WARNING
Electrical Shock Hazard
Plug into a grounded (earthed) outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
