16
TROUBLESHOOTING
Sometimes problems arise from causes which can be easily removed by carrying out simple checks.
PROBLEM
CAUSE
SOLUTION
Insufficient suction
· The plastic filter of the
separator is dirty or clogged
· power is too low
· The hose is clogged
· The lower drum is full
· Clean the filter
· Increase power
· Disconnect the hose and remove dirt
· empty the drum and restore the
minimum level with clean water
The motor is noisy
The lower drum is full
empty the drum and restore the
minimum level with clean water
When the boiler is ready, steam
does not come out
adjustment is low
Increase the output power
When the boiler is ready, steam
does not come out and the display
shows the message H2o
Water has finished in the tank
Fill the tank by means of the pro-
per bottle
The extension hoses or the accesso-
ries loosen easily
The fastening ring nut is not in its
correct position
Fix the fastening ring nut in its
proper position
The extension hoses or the accesso-
ries are not coupled easily
· gaskets are not lubricated
· gaskets are damaged
· The fastening ring nut is not in its
correct position
· Lubricate gaskets by using teflon
grease or hand cream
· Replace gaskets with
those supplied
· put the fastening ring nut in
open position
Light water/steam escape from the
couplings (of: accessories, extension
hoses, hose)
gaskets are damaged
Replace gaskets with those
supplied. Lubricate gaskets by
using teflon grease or hand cream
The controls on the hose handle do
not respond
The plug unit of the hose has not
been connected properly
Connect the plug unit until the
door is properly closed
The hose loosens from the machine
The plug unit of the hose has not
been connected properly
Connect the plug unit until the
door is properly closed
The iron does not get hot
· The iron function has not been
selected from the panel
· The iron temperature is too low
· The plug unit of the iron has not
been connected properly
· enable the function (the display
will show the aCC message)
· Increase the iron temperature
· Connect the plug unit until the
door is properly closed
The iron drips out water instead of
steam
· The iron temperature is too low
· The user has not waited for the
correct heating time of the iron
· Increase the iron temperature
· Wait for some minutes
If, after carrying out these checks, the appliance does not work, please contact the Technical Assistance Service.