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1.
If the child restraint buckle or harness release
lever sticks or you cannot get the straps tight enough
around child:
DO NOT LUBRICATE. Check around lever
and retractor for dropped food, sticky spilled drinks, dirt,
leaves, etc. Clean with warm water and/or remove object with
tweezers. If you cannot get the harness to adjust and remain
tight with the buckle securely locked, do not use the child
restraint.
2.
If your harness twists:
Straighten the harness each
time you put your child in the child restraint to help prevent
twisting. Lock the buckle and tighten harness and it will be
ready for next use.
3.
Locate a Child Safety Seat Inspection Station for
hands on training on how to use your child restraint:
Visit your local Child Passenger Inspection Station or go to
http://www.nhtsa.dot.gov/cps/cpsfitting/index.cfm to find
your closest station.
Troubleshooting
Complete the form below. Your model number with color code and
manufacture date code MUST be included on the form to ensure
proper replacement parts. Your model number with color code and
the manufacture date code can be found on a sticker on the side of
child restraint. Payment in U.S. dollars must accompany your order.
Choose parts needed from the list on the next page.
Return the form with payment to:
Dorel Juvenile Group, Inc.
Consumer Relations Department
P.O. Box 2609
Columbus, IN 47202-2609
Fax orders to: 1-800-207-8182
Please make money orders payable to Dorel Juvenile Group, Inc. Fill
in the area below to charge to Visa or Mastercard. We do not accept
personal checks, cash, or Discover Card. All outside of U.S. and
Canada MUST use credit card.
Ship To (Please Print): _________________________________
Name: _____________________________________________
Address: ___________________________________________
City: ______________________________________________
State/Province: __________________________ Zip _________
Telephone: _________________________________________
Email Address: ______________________________________
We
MUST
have this information
to process your order:
Model Number (5 digits & 3 or 4 letters): ______________
Manufacture Date (mm/dd/yyyy): _____________________
Replacement Parts Order Form
