Advanced features
Help & specification
Recording
Basic VCR features
Help and Trouble Shooting
Before requesting service please check the following points;
No Power
VCR will not switch ON even though
the power is ON
When the VCR is switched on and
connected with a SCART LEAD you
cannot change the TV STATIONS on
the TV
The TV programme selected on your
VCR does not appear on your TV
screen
VCR will not record
No colour or 'snow' during playback
In LP mode lines or
distortion on picture
during f.fwd, rewind or
pause
Remote control does not
work
Playback picture does not
appear
VCR does not record the TV
station or time you request
Is your VCR plugged in?
Is the mains power switch off?
Is your VCR in TIMER RECORD mode?
You may have pressed the CALL button on
the remote control
Menu appears on the screen
Input selector on your TV is in the VCR (AV)
position
Aerial connection is incorrect
Aerial cable is disconnected
Your TV is not on your VCR channel
Your VCR channel is not properly tuned in on
your TV
No tape in the VCR
Record Protection has been removed from
the VCR tape
VCR is switched OFF
VCR heads are dirty
Your TV might not be tuned to your VCR
properly
Your VCR tape is worn or damaged
The tracking adjustment is beyond the range
of the Automatic Tracking Circuit
This is normal and does not mean there is
anything wrong with your
VCR
It is not facing the remote control sensor
It is too far away or there is too much light in
room (bright direct sunlight)
Obstacle in path of beam
Batteries are inserted incorrectly; the + and -
polarities are the wrong way around
Batteries are weak
TV not set to the VCR channel
Your Stations have not been stored in the
correct channel positions on your VCR
The time is not set correctly
Plug your VCR into a mains socket
Switch on the mains power socket
Try pressing the TIMER REC button to bring
your VCR out of TIMER RECORD mode
Try pressing the CALL button again and then
selecting a different TV STATION on your TV
Press the MENU button to remove the on
screen display
Select the TV position on your TV
Re-connect the aerial
Reconnect the aerial
Switch your TV to your VCR channel
Retune a channel on your TV until you can
see the VCR's picture
Insert a VCR tape
Place a piece of adhesive tape over the
protection tab slot on the VCR tape
Switch the VCR on by pressing the VCR ON
button on the remote control or the ON
button on the front of your VCR
Call for a Mastercare Engineer
Re-tune your TV to your VCR
Try another VCR tape
Adjust the tracking manually
Aim it at the remote control sensor
Operate within 5 metres or reduce light
Clear path of beam
Insert batteries correctly
Replace batteries
Set your TV to your VCR channel
Re-tune your VCR stations
Reset the time correctly
Symptom
Cause
Solution
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