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Matrix SPARSH VP710 User Guide
Why doesn’t the IP phone update the configuration?
Do one of the following:
•
Ensure that the configuration is set correctly.
•
Reboot the phone. Some configurations require a reboot to take effect.
•
Ensure that the configuration is applicable to the IP phone model.
•
The configuration may depend on support from a server.
Provisioning Issues
What is auto provisioning?
Auto provisioning refers to the update of IP phones, including update on configuration parameters, local phone
book, firmware and so on. You can use auto provisioning on a single phone, but it makes more sense in mass
deployment.
What is PnP?
Plug and Play (PnP) is a method for IP phones to acquire the provisioning server address. With PnP enabled, the
IP phone broadcasts the PnP SUBSCRIBE message to obtain a provisioning server address during startup. Any
SIP server recognizing the message will respond with the preconfigured provisioning server address, so the IP
phone will be able to download the CFG files from the provisioning server. PnP depends on support from a SIP
server.
System Log Issues
Why can’t I export the system log to a provisioning server (FTP/TFTP server)?
Do one of the following:
•
Ensure that the FTP/TFTP server is downloaded and installed on your local system.
•
Ensure that you have configured the FTP/TFTP server address correctly via web user interface on your IP
phone.
•
Reboot the phone. The configurations require a reboot to take effect.
Why can’t I export the system log to a syslog server?
Do one of the following:
•
Ensure that the syslog server supports saving the syslog files exported from IP phone.
•
Ensure that you have configured the syslog server address correctly via web user interface on your IP
phone.
•
Reboot the phone. The configurations require a reboot to take effect.
Resetting Issues
Generally, some common issues may occur while using the IP phone. You can reset your phone to factory
configurations after you have tried all troubleshooting suggestions but do not solve the problem. Resetting the
phone to factory configurations clears the flash parameters, removes log files, user data, and cached data, and
resets the administrator password to admin. All custom settings will be overwritten after resetting.
Six ways to reset the phone:
•
Reset local settings: All configurations saved in the <MAC>-local.cfg file on the IP phone will be reset.
Changes associated with non-static settings made via web user interface and phone user interface are
saved in the <MAC>-local.cfg file.
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Страница 447: ...Matrix SPARSH VP710 User Guide 439 Select the desired value from the Send Video list Click Confirm to save the change ...
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Страница 494: ...486 Matrix SPARSH VP710 User Guide The following shows a video call has been muted ...
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Страница 544: ...536 Matrix SPARSH VP710 User Guide Select the desired value from the RPort list Click Confirm to save the change ...
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