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Matrix

DSS45 User’s Guide

28

For programming details, please refer ‘Operator Console’ in Team/
Focus/Empire System Manual.

Pending Call Count Display:

Counts of trunk and internal pending calls are displayed by two
digits on the right corner of the LCD. The left digit among these two
digits indicates the number of pending trunk calls and the right digit
indicates the number of pending extension calls. The operator while
answering and transferring calls knows how many trunk and internal
calls are pending unattended. This helps her to adjust her speed
and priority in the job.

When there are no calls pending on the DSS45, these counts show
“00”. If a fresh trunk call lands on the DSS45, the count becomes
“10”. The moment the operator answers the call, the count becomes
“00” again.

Programmable Keys:

All 45 keys on the DSS45 are programmable. Hence they are also
called Soft Keys. A location can be programmed to perform any
function. The status light can also be relocated. This flexibility is
useful in following situations:
• The extension keys can be arranged in different groups.
• In office installation, extension lines belonging to one department

can be arranged in single row.

• In hotel installation, floor-wise grouping is possible.
• Important extension lines can be defined in both the pages so

that such extensions can be answered from both the pages.

• Unwanted functions can be removed to avoid misuse. For

example, if the conference facility is not desirable from the
DSS45, the ‘conf’ key can be disabled.

• If a key has a hardware failure, the function can be shifted to

some other location.

• Key tops are detachable. They can be moved to other keys.

DSS keys have transparent labels. New numbers and codes can
be written on them.

Содержание DSS45

Страница 1: ...ELECOM PVT LTD Corporate Office Factory 394 GIDC Makarpura 39 GIDC Waghodia 391 760 Vadodara 390 010 India Dist Vadodara India Tel 91 265 2630555 Tel 91 2668 263172 73 Fax 91 265 2636598 Fax 91 2668 2...

Страница 2: ......

Страница 3: ...missions Neither is any liability assumed for damages resulting from the use of the information contained herein Matrix Telecom reserves the right without prior notice to make changes in design or com...

Страница 4: ...questions that apply to your problem and with the product close to you call your dealer Matrix dealers are trained and ready to give you the support you need to get the most from your Matrix product I...

Страница 5: ...Matrix DSS45 User s Guide 5 Contents Documentation Information 3 Welcome 4 Introduction 7 Installing the DSS45 9 Knowing Your DSS45 15 Features of DSS45 24 Using the DSS45 31...

Страница 6: ...Matrix DSS45 User s Guide 6 DSS45...

Страница 7: ...e The DSS45 is an effective tool to manage calls efficiently The DSS45 is extensively used in offices factories hotels hospitals and other business establishments to increase productivity The DSS45 is...

Страница 8: ...e customized to the users requirement The DSS45 offers 8 different levels of ring volumes The DSS45 offers 8 speech control levels The DSS45 offers auto hands free mode The DSS45 offers four levels of...

Страница 9: ...a non slip surface Do not expose DSS45 to direct sunlight or other sources of heat Use DSS45 at temperatures between 5 C 41 F and 55 C 131 F Make sure that DSS45 is at least one meter away from any ra...

Страница 10: ...x DSS45 User s Guide 10 Installation of DSS45 You can connect DSS45 close to the system as well as away from the system RJ 11 to RJ 11 Cable DB 9 to RJ 11 Cable Splitter Cable Connection Box Connectio...

Страница 11: ...the Splitter Cable to the system Fix the mounting screws to get proper connections Lay DB 9 to RJ 11 cable from the system to DSS45 reception area DB 9 connector end of the cable should be connected...

Страница 12: ...ing To prevent shorts and sparks secure the joints with good quality insulation tape Go to the reception area Decide on a convenient place on the desk for the DSS45 Keep DSS45 facing the operator Conn...

Страница 13: ...ee separate pair of wires to avoid noise Length of this field wiring should be less than 50 meters Now connect one end of these pairs to connection box placed at the system end and other end of these...

Страница 14: ...g the System in Team Focus Empire System Manual for more details Program Main Operator extension using command 391 Extension Giving this command will restart the system Program Secondary Operator exte...

Страница 15: ...l volume control auto hands free mode etc The functions and the use of each of them is explained below The 2 line X 16 character Display A 2 x 16 alphanumeric LCD Liquid Crystal Display is used This d...

Страница 16: ...one 205 BUSY TONE OPR called ext getting feature tone 205 FEATURE TONE OPR called ext getting error tone 205 ERR TONE OPR called ext getting confirmation tone 205 CNFR TONE OPR called ext getting feat...

Страница 17: ...or ext for display of accrued amount GIVE EXT 12 func key pressed to enter a command FUN COMMAND 13 System expecting an admin command ADM COMMAND 14 System expecting a programming command PGM COMMAND...

Страница 18: ...On 301 312 33 36 T9 T16 page is a lighted key The status of this key informs the user about currently active page Using page key the user can toggle between page one and page two When the user is in...

Страница 19: ...ge page ack conf vol key is physically one key but does two functions to increase and decrease the volume func This key helps the user to change the prog and other settings func key works as a toggle...

Страница 20: ...f an extension line trunk in two ways Normal Status Current Status Normal Status The table given below shows every possible status of an extension line trunk Sr LED Status Meaning 1 Off The extension...

Страница 21: ...tension getting feature tone 3 way 12 205 FT 4WAY Extension getting feature tone 4 way 13 205 HELD Extension in hold state 14 205 RBT 2WAY Extension getting ring back tone 2way 15 205 RBT 3WAY Extensi...

Страница 22: ...an extension 10 CONF 203 L2 Operator in conference with an extension and a trunk 11 L2 DISABLED Operator tries to grab a disabled trunk Special features The Handset speech control Handset speech has 4...

Страница 23: ...e DSS45 has auto hands free feature So when you press DSS key even without lifting the handset or without pressing the spk key DSS45 will take required action So you can call any extension line by pre...

Страница 24: ...m DSS45 to any other extension Doing so the system restarts LCD of DSS45 goes blank Also all the LEDs if ON at that point of time turn OFF The system does not respond to any key Trunk calls are routed...

Страница 25: ...rogramming and other control functions are allowed Admin programming and other control functions are allowed 5 Operator can be made absent by giving command 612 0 from SE or SA mode Operator can be ma...

Страница 26: ...r gets activated 3 Immediate Ringer rings immediately when there is a fresh call This mode is used by most of the operators This is the default mode For programming details please refer Operator Conso...

Страница 27: ...me for this intrusion tone is programmable Once this timer expires and the intrusion tone stops the call is answered and the operator is connected with the new call Mixed operation of Auto and Manual...

Страница 28: ...becomes 00 again Programmable Keys All 45 keys on the DSS45 are programmable Hence they are also called Soft Keys A location can be programmed to perform any function The status light can also be rel...

Страница 29: ...T6 62 03 23 23 43 T7 63 0 04 24 24 44 T8 64 05 25 25 45 65 flash 06 26 26 46 66 page 07 27 27 47 1 67 trf fl 08 28 28 48 2 68 ans 09 29 29 49 3 69 10 30 30 50 conf 70 hold 11 31 31 51 71 12 32 32 52...

Страница 30: ...Feature XXX Invalid Command ERR COMMAND During programming you can continue using DSS45 for call management All the functions are allowed even during programming If you need to use the numeric keys f...

Страница 31: ...key FUN COMMAND Press 63 Hour Minutes OK COMMAND Press func key FUN COMMAND Press 61 Minutes Minutes can be from 01 99 OK COMMAND Press func key FUN COMMAND Press 64 Ext Alarm Code Hour Minutes OK COM...

Страница 32: ...er 5 seconds OR Press trf fl Speech established after the music stops Once the speech is over the extension is connected to the original call OR Call transferred to the extension and speech can be est...

Страница 33: ...music Press Extension DSS key Speech with extension and the trunk gets music Speech with Trunk1 Press Trunk2 DSS key Dial tone Trunk1 goes on hold and gets music Dial Desired Number Speech when the c...

Страница 34: ...key Call is transferred 3 way mode as described in call splitting Press conf key 3 way speech 3 way mode as described in call splitting Press trf fl key Trunk1 Trunk2 speech Please refer Direct Outwar...

Страница 35: ...onds Press To inform the system to pass following code Press Flash 1 Speech with the first call Talk for at least 7 seconds Press To inform the system to pass following code Press Flash 2 Speech with...

Страница 36: ...n the extension remotely Set Remote Time Alarm func 64 Extension 2 HH MM To set the time alarm on the extension remotely Set Remote Daily Alarm func 64 Extension 3 HH MM To set the daily alarm on the...

Страница 37: ...D Press 51 0 OK COMMAND Call the remote end Speech established Press func FUN COMMAND Press 9 PGM COMMAND Enter the required commands OK COMMAND Press 0 Exit from SE mode FUN COMMAND Remote Programmin...

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