8. Troubleshooting
Problem
Possible Cause
Prevention/Cure
Battery needs to be charged
Replace the AA battery. (Follow assembly instruction)
Wires or Electrode covered with
cooking residue
Clean wire and/or electrode with rubbing alcohol
Electrode and burners are wet
Wipe dry with cloth
Electrode cracked or broken –
sparks at crack
Replace electrode
Wire loose or disconnected
Reconnect wire or replace electrode/wire assembly
Wire
is
shorting
(Sparking
between igniter and electrode)
Replace igniter wire/electrode assembly
Burner will not light
using igniter
Bad igniter
Replace igniter
No gas flow
Check if LP gas cylinder is empty. If empty, replace or refill,
or else refer to “sudden drop in gas flow or reduced flame
height”
Coupling nut and regulator not
fully connected
Turning the coupling nut about one-half to three quarters
additional turn until solid stop. Tighten by hand only, Do not
use tools.
Obstruction of gas flow
Clear burner tubes, check for bent or kinked hose.
Spider webs or insect nest in
venturi
Clean venturi
Burner will not light
with match
Burner ports clogged or blocked Clean burner ports
Out of gas
Replace or refill LP gas cylinder
Sudden drop in gas
flow
or
reduced
flame height
Excess flow, safety device may
have been activated
Turn control knobs to “OFF”, wait 30 seconds and light
barbecue. If flames are still too low, reset the excessive flow
safety device by turning control knobs “OFF” and LP gas
cylinder valve to “CLOSED”. Disconnect regulator. Turn
control knobs to “HIGH”, wait 1 minute. Then turn control
knobs to “OFF”, and reconnect regulator and leak check
connections. Slowly turn LP gas cylinder valve to “OPEN”,
wait 30 seconds and then light barbecue per lighting
instructions.
Irregular
flame
pattern, flame does
not
run
the
full
length or burner
Burner ports are clogged or
blocked
Clean burner ports.
New burner may have residual
manufacturing oils
Burn barbecue for 15 minutes with the lid closed
Spider webs or insect nest in
venturi
Clean venturi
Food
residue,
grease
or
seasoning salt on burner
Clean burner
Flame is yellow or
orange
Poor alignment of valve to
injector venturi
Assure burner venturi is properly engaged with injector
High or gusting winds
Do not use barbecue in high winds
Low on LP Gas
Replace or refill LP gas cylinder
Flame blow out
Excess flow valve tripped
Adjust (lower) temperature accordingly
Persistent
grease
fire
Grease trapped by food buildup
around
burner system
Turn control knobs to “OFF”, Turn LP gas tank valve to
“CLOSED”. Leave lid in closed position and let fire burn out.
After barbecue cools, remove and clean all parts
Flashback (fire in
burner tube(s))
Burner and/or burner tubes are
blocked
Clean burner and/or burner tubes
Inside
of
lid
is
peeling (like paint
peeling)
The lid is stainless steel, not
painted
Baked on grease buildup has turned to carbon and is flaking
off. Clean thoroughly.
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