3B1-6
ELECTRICAL POWER STEERING (EPS) SYSTEM
SH410
CUSTOMER QUESTIONNAIRE (EXAMPLE)
Customer’s name:
Model:
VIN:
Date of issue:
Date Reg:
Date of problem:
Mileage:
Problem Symptoms
Steering wheel feels heavy
Vehicle pulls to one side during straight driving
Poor recovery from turns
Too much play in steering
Abnormal noise while vehicle is running:
from motor, from rack and pinon,
other________________
Other________________
Frequency of Occurrence
Continuous/Intermittent ( times a day, a month)/
other________________
Conditions for Occurrence of
Problem
Vehicle at stop & ignition is switch ON position:
When starting: at initial start only/at every start/Other_______________
Vehicle speed: while:
while accelerating/while decelerating/at stop/
while turning/while running at constant speed/
other________________
Road surface condition:
Paved road/rough road/snow-covered road/
other________________
Chain equipment:
Environmental Condition
Weather:
fair/cloudy/rain/snow/other________________
Temperature:
F ( C)
Diagnostic Trouble Code
First check: Normal code/malfunction code ( )
Second check after test drive:
Normal code/malfunction code ( )
Содержание Zen
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