User Manual
Troubleshooting
21
T
ROUBLESHOOTING
Problem
Probable cause(s)
Suggested remedy
None of the RoboColor IIIs
respond to the lighting
controller.
The lighting controller is
disconnected from the data link.
Connect the lighting controller.
Use of incorrect cable between
the controller and the first
RoboColor III system on the
data link.
If using a DMX controller with
standard 5-pin output socket,
remember to use a 5 to 3-pin
adapter cable that swaps pin 2
and 3, between the lighting
controller and the first
RoboColor III system on the
data link.
One or more of the RoboColor
IIIs does not respond to the
lighting controller or responds
erratically.
Bad data link connection.
Check connections/cables in the
data link and correct
accordingly.
Data link not terminated with
termination plug.
Insert termination plug in the
last unit on the data link.
Incorrectly addressing (DIP-
switch setting) of the RoboColor
III controller.
Ensure that all lights are
addressed in compliance with
the lighting controller
configuration.
One or more RoboColor III
controllers are set to stand-alone
mode, thus transmitting on the
link.
Set the DIP-switch on the
RoboColor III controller to the
correct address.
There is no power to the
RoboColor IIIs.
Apply power.
The RoboColor III controllers
have failed in the protocol auto-
detection.
Switch off the RoboColor III
controllers and then back on
again. In general, switch on the
lighting controller before the
RoboColor III controllers.
One of the units on the link is
defective and disturbs data
transmission.
By-pass one unit at a time until
normal operation is regained.
Do this by unplugging the XLR
in and out connectors and then
connect them directly together.
