Congratulations on purchasing your new HVAC equipment. It has
been designed for long life and reliable service, and is backed by one
of the strongest warranties in the industry. Your unit automatically
qualifies for the warranty coverage listed below, provided you keep
your proof of purchase (receipt) for the equipment and meet the
warranty conditions.
LIMITED ONE (1) YEAR PARTS EXPRESS WARRANTY
All parts are warranted to be free from defects under normal use and
service when installed per Comfort-Aire/Century installation instructions
and in accordance with all local, state, and national codes.
LIMITED 2ND THROUGH 5TH YEAR EXTENDED WARRANTY
In addition to the above one year warranty, Comfort-Aire/Century
warrants the COMPRESSOR ONLY for an additional four years for a total
of five years under normal use and service, when installed in accordance
with all local, state and national codes.
EXCEPTIONS
The Limited Express Warranty does not cover normal maintenance—
Comfort-Aire/Century recommends that regular inspection/maintenance
be performed at least once a season and proof of maintenance be kept.
Additionally, labor charges, transportation charges for replacement parts,
replacement of refrigerant or filters, any other service calls/repairs are
not covered by this Limited Warranty. It also does not cover any portion
or component of the system that is not supplied by Comfort-Aire/Century,
regardless of the cause of failure of such portion or component.
WHAT IS NOT COVERED BY THE WARRANTY
• Normal maintenance
• Labor charges
• Replacement of refrigerant or filters
• Transportation charges for replacement parts
• Any other service calls or repairs
DURATION OF WARRANTY & REGISTRATION
The warranty begins on the date of purchase by the original consumer. The
consumer must register their product at www.marsdelivers.com within 90
days of purchase. The consumer must retain a receipted bill of sale as proof
of warranty period. Without this proof, the express warranty begins on the
date of shipment from the factory.
LIMITATION OF LIABILITY
1. There are no other express or implied warranties.
Any description of
this unit is only to identify it, and is not a warranty that the unit fits the
description. Comfort-Aire/Century makes no warranty of merchantability.
We do not warrant that the unit is suitable for any particular purpose
or can be used in buildings or rooms of any particular size or condition
except as specifically provided in this document. There are no other
warranties, express or implied, which extend beyond the description in
this document.
2. Any warranties implied by law are limited in duration to the one-year
term of the parts warranty and five-year term of the compressor
only warranty.
3. Your exclusive remedy is limited to the replacement of defective parts.
We will not be liable for any damages caused by any defect in this
unit.
Some states do not allow limitations on how long a warranty lasts,
or the exclusion of damages; so paragraphs (2) and (3) may not apply
to you.
4. We will not be liable for damages or delays caused by events beyond
our control, including accident, alteration, abuse, war, government
restrictions, strikes, fire, flood or other acts of God.
5. Owner responsibilities are set forth in the instruction manual. Please
read it carefully.
6. If you have a warranty claim, notify your installer promptly. If he doesn’t
take care of your claim, write to Comfort-Aire/Century, 1900 Wellworth,
Jackson, Michigan 49203. Enclose a report of inspection by your installer
or service person. Be sure to include model number, serial number, and
date of purchase.
7. This warranty applies only to products installed in the United States and
Canada.
LIMITED EXPRESS WARRANTY -
HBH/HBV LARGE and HKV SERIES WATER-SOURCE HEAT PUMP
The warranty does not apply if: unit has been installed in violation of
any codes, statutes or regulations; unit has been installed contrary to
our installation instructions; unit has been repaired improperly; unit has
been subjected to accident, alteration, neglect or misuse; efficiency or
performance has been impaired by use of any product not authorized by
us; air flow across the condenser or heat exchanger has been restricted;
serial numbers have been altered or removed. Also warranty does not
apply in coastal areas where salt spray can cause corrosion; in any area
with a chemically corrosive atmosphere; if the unit has been damaged
by lawn spray or other chemicals; if components are damaged due to
freezing or water chemistry such as erosion, scaling or excessive use
of acids for cleaning. Also warranty does not apply if damage or failure
is due to interrupted or inadequated water supply or pressure or plumbing
deficiencies; damage resulting from improper voltages, use during
brown-out conditions, current interruption or inadequate power supply
is the owner’s responsibility. The owner is responsible for resolving any
damage issues due to shipping, installation, handling or service with the
carrier, installer, dealer or distributor.
WHAT WE WILL DO
Comfort-Aire/Century will provide a free replacement part for one that
becomes defective during the warranty period. The replacement may be
either new or rebuilt. We, through our authorized distributor, will provide
the replacement part; the owner is responsible for all transportation,
installation and service charges.
HBH
-V LARGE
/HKV
/HWW
_WARRANTY_
9/2020
Please visit www.marsdelivers.com to register your new product
KEEP THIS INFORMATION AS A RECORD OF YOUR PURCHASE
Date of Purchase
Date Installation Completed
o
Component of new HVAC system
o
Replacement heat pump only
Remember to retain your bill of sale as proof of warranty period and ownership.
Apply Serial Number and Model Number sticker here
(from product carton). if unavailable, write serial number and
model number below (can be found on unit rating plate).
Please follow the below steps to register your product.
• Please log onto our website www.marsdelivers.com
• Resources
• Product Registration
• Complete the requested information in all caps, especially the Email
Address
• Press the “Continue” button at the bottom
• A copy of the registration will be sent to the email address that you
entered at the top of the page for your records