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CAUTION:
Some of the corrective procedures recommended below may
require professional attention. For a service referral, call Marineland
Customer Service 1-800-322-1266.
If entire system abruptly shuts down…
• Reset circuit breaker in main electrical panel.
• Check to make sure unit is plugged in.
• Make sure Master Switch is turned on.
If water turns yellow or odors develop…
• Replace Carbon Filter Pack.
• Make sure UV Disinfection Unit is operating properly.
• Check Protein Skimmer for clogged Discharge Tube.
If a BIO-Wheel fails to rotate…
• Inspect Prefilter Pad and Carbon Filter Pack for clogging. Clean or change as needed.
• See if BIO-Wheel is obstructed. Check for impeded rotation and reinstall.
• Ensure that Filter Module Sump is not overfilled. Check Return Tube for obstruction.
If water flow to BIO-Wheels stops or flow is sluggish…
• Inspect Pump Intake Strainer in Sump. Clean and/or remove any debris or obstruction.
• Make sure Pump is plugged into proper outlet, water pump fan blade is turning and
all valves are open (parallel to direction of flow pipe).
• Check Filter Pads and replace if impacted.
• Call Customer Service if problem persists.
TROUBLESHOOTING GUIDELINES
If water temperature is too low or too high…
• Check Thermostat setting.
NOTE: Thermostat reading may differ from measured Tank temperature…
adjust Thermostat as required and monitor Tank temperature with thermometer
allowing 3-4 hours for temperature to stabilize before checking again.
• Make sure that power cord to Refrigeration Unit is plugged into proper outlet.
• See that Thermostat is at desired temperature setting and is not damaged.
• Inspect Intake Vents and Condensing Screen. Clean if necessary.
• Call Customer Service if Thermostat or Refrigeration Unit is malfunctioning.
If UV Lamp goes out…
• Confirm that UV power cord is plugged into appropriate outlet.
• Replace UV Lamp (according to guidelines in UV Lamp Operations Manual).
If problem persists after UV Lamp is replaced, call Customer Service for
replacement part and/or further assistance.
If water is leaking from UV Lamp Housing…
• Reinstall Quartz Sleeve according to guidelines in UV Lamp Operations Manual.
If you experience product loss shortly after arrival…
• Don’t panic.
Remove product from tank.
• Check water salinity. Adjust if necessary.
• Monitor water temperature. Adjust if necessary
If a large amount of product is lost and water is clear...
Change water and replace Carbon Filter Pack immediately.
If fish roll, spin, swim belly up, behave erratically…
• Adjust water temperature to match that in which they were shipped.Then adjust to 50°.