81
EN
8.1 Table of possible faults
FAULT
ITS SYMPTOMS
POSSIBLE CAUSE
REMEDY
The heat
pump does
not work.
No indications on
display.
The device is not alive.
Check cable, supply, fuse, etc.
Time is shown on
display.
The device is in standby
mode.
Switch the device to operating
mode by pressing the button
„
“ for 0.5 seconds.
The water
temperature is
shown on the
display.
1. The water temperature
has reached the set
value, the heat pump
maintains the set
temperature.
2. The device is going to
start (delay.)
3. The evaporator is
defrosting.
1. Check the set temperature.
2. Wait a few minutes.
3. Wait for the defrost process
to complete.
The heat
pump
operates
normally, but
the water is
low heated.
The display
shows the water
temperature and
no error message.
1. Insufficient heat
output of the pump
compared to the size of
the pool
2. The compressor is
running but the fan is
not rotating.
3. The fan is rotating, but
the compressor is not
running.
4. Incorrect installation of
the heat pump
5. Temperature
misadjustment.
6. Bypass misadjustment
7. There is an ice on the
evaporator.
8. Lack of refrigerant
1. Use a larger type of heat
pump.
2. Check the internal wiring of
the fan; repair the fan.
3. Check the internal wiring
of the fan; repair the
compressor.
4. Create better operating
conditions for the heat pump.
5. Adjust the temperature
setting.
6. Adjust the bypass.
7. The pump operates at too
low temperature and / or
high humidity. If the condition
does not improve under
optimal operating conditions,
contact your dealer.
8. Have the refrigerant level
checked by a specialist.
The water
temperature
decreases
when the
heat pump is
operating in
heating mode.
The display
shows the water
temperature and
no error message.
1. Wrong operating mode
selected
2. Device fault
3. Control unit fault
1. Set the correct mode.
2. Have the control panel
changed.
3. Have the control unit
changed.
The heat
pump does
not turn off.
The display
shows the water
temperature and
no error message.
1. High target
temperature
2. High heat losses in the
pool and its installation
3. Leakage of a smaller
volume of refrigerant
1. Reduce the target
temperature
2. Take measure to reduce
heat loss
3. Contact your dealer.
Short
operating
time
The display
shows the water
temperature and
no error message.
1. Fault in the electrical
or electromechanical
components of the
pump
1. Contact your dealer.
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