Troubleshooting SPucks
Problem
Actions
Blue LED does not
light when pressing
test button
- Make sure battery is properly installed
- Make sure battery indicator on SPuck page is green
- Install new battery, wait 30 seconds and try again
SPuck not
communicating with
MarCELL PRO base
unit
- Make sure MarCELL PRO base unit is registered and
operational
- Make sure SPuck is registered to the correct MarCELL
PRO unit
- Make sure blue LED flashes when pressing test button
- Move MarCELL PRO Base unit or SPucks closer to each
other. There are too many dense objects in the way or
distance is too great.
SPuck not detecting
water
- Press test button to make sure SPuck has been reset
- Make sure SPuck is on smooth, non-metallic, relatively
level surface and that both feet in the pair would come
in contact with water if a leak occurs.
SPuck Specifications
Dimensions & Weight
0.75” Tall x 2.40” diameter 1 ounce
Battery type
CR2032 Lithium Coin Cell
Battery Life
Typically 5 years – depending on number of times in alarm
Operating Range
Up to 200 feet from base unit depending on structures
Wireless Technology
Radio Frequency (RF – Compliant to FCC part 15)
Communication Frequency
917 MHZ
Status Indicator
1 Blue LED
SPuck Specifications
and Troubleshooting
If you need support for your unit please contact us!
marcellpro.com (866) 568-2770
