2019 Malibu Boats, LLC Owner’s Manual • Page 209
Troubleshooting the Boat
If any of the following issues cannot be rectified by using the
suggested remedies, take your boat to an authorized Malibu dealer
for assistance. Do not attempt to correct problems by methods not
recommended in this Troubleshooting Guide. Utilizing other attempts
to correct issues could result in additional problems or damage to a
system, which would not be covered under warranty.
General
The boat will not start.
• Verify that the battery switch is ON.
• Be certain the Emergency Safety Stop Switch is attached to the
connection point on the driver’s panel and to the boat operator.
• Be certain the engine electrical system is ON. Generally, this
requires turning the ignition key ON or pressing the ON button.
• It is possible the display is in a “sleep” mode. Press a key or
touch the screen to see if the affected display activates.
• Verify that the battery connections are secure.
• Refer to the Engine Owner’s Manual or the engine section of
this Owner’s Manual, depending on the equipped engine, for
additional suggestions.
The boat will not shift into gear.
• When engaging the transmission from neutral either forward or
backward into reverse, pull up on the safety collar located directly
below the throttle lever knob. The safety collar helps avoid
unintentional movement into gear.
• When shifting gears, always do so smoothly and briskly. Being
either too hard and slamming the gears, or too tentative is hard
on the shifter/throttle system and can result in damage that is not
covered under warranty.
The engine/drive train is not operating properly.
• Refer first to the engine owner’s manual for guidance.
• Check the fuel level in the boat to be certain that the engine is not
“starving” from lack of fuel or contaminated fuel.
• Check for engine warning messages on the gauges/display. If any
are present, take the boat to the closest authorized Malibu dealer
for evaluation and repair.
Gauges, Switches and Video Screens
A gauge or video screen does not light up and work as
expected.
• Be certain the engine electrical system is ON. Generally, this
requires turning the ignition key ON or pressing the ON button.
• It is possible the display is in a “sleep” mode. Press a key or
touch the screen to see if the affected display activates.
• Verify that the battery connections are secure.
• Determine if other gauges, switches and/or video screens
are operational. If they are, check the circuit breaker panel to
determine if the breaker has tripped. Reset. If the circuit continues
to trip, the boat must be serviced by an authorized Malibu dealer
as it indicates a recurrent and potentially significant problem.
Another cause is a loose electrical connection to the non-working
gauge/switch/video screen. This matter should be addressed by
an authorized Malibu dealer.
• If a video screen freezes or displays an unreadable or invalid
screen, turn the entire system OFF, including the engine electrical
system. Allow a few minutes for the system to re-set itself, and
then try rebooting the system. If the issue persists or another
issue arises, take the boat to an authorized Malibu dealer for
correction. Where equipped, check the battery isolator switch.
Electrical Systems
A boat component that is electrically operated will not operate.
• Be certain the boat electrical system is ON. Generally, this
requires turning the ignition key ON or pressing the ON button.
• Verify that the battery connections are secure and that there is
sufficient charge and power. See the Battery information in this
Owner’s Manual for additional details.
• Verify that the circuit breaker has not tripped. If it has, reset
it. Recurrent trips are indicative of a problem that requires the
attention of an authorized Malibu dealer.
• Check for loose connections, but do not remove any closeout
panels to do so. If a loose connection is suspected but cannot be
seen, have the system checked by an authorized Malibu dealer.
• If the component is electronic, be certain the component is
operational. If it requires reception from a satellite, tower or other
supplier, Malibu cannot guarantee that it will receive the signal. It
may be necessary to move the boat to another location or body of
water, or pay a subscription fee.
Accessories will not recharge in the 12-volt receptacle.
• Verify that the correct charger was used for the item(s) and that
the charger plug-in was fully seated in the 12-volt receptacle.
Battery Failure
• Often, a battery that will not start the boat requires recharging.
Use ONLY a marine-approved battery charger. Any other can
damage the electrical system, and such damage is not covered
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