Malibu Boats Wakesetter 20VTX 2018, Руководство пользователя, Страница: 179 / 200

* Malibu Boats reserves the right to require further evaluation and/or information regarding a warranty claim against a Malibu Boat prior to its repair as
well as designate the place of repair.
Subject to the terms of this Limited Warranty, any covered Malibu Boat or component part with a substantial defect in materials
or workmanship that is returned to an Authorized Service Dealer during the appropriate Limited Warranty period will be repaired
or replaced, in Malibu Boats’ sole discretion, without charge to the Purchaser for parts and labor. This provision is subject to the
following terms and conditions:
(a) Malibu Boats shall be obligated only to repair or replace those items that prove defective, in Malibu Boats’ sole discretion, upon
examination by a qualified representative of an Authorized Service Dealer or Malibu Boats’ own personnel, as applicable;
(b) Malibu Boats warrants authorized repairs or replacements made by or on behalf of Malibu Boats only for the remainder of the
applicable Coverage Period;
(c) The Purchaser shall be responsible for all costs associated with the transportation of the Malibu Boat, towing bills, trailer or
component part(s) to Malibu Boats’ facility and/or to the Authorized Service Dealer, as well as for any return transportation.
Note that Authorized Service Dealers, generally, are independently owned and operated businesses. Malibu Boats does not control
the scheduling of service work. However, if you encounter any material delays in obtaining service at one of Malibu Boats’ Authorized
Service Dealers, please call Malibu Boats for assistance at (865) 458-7110.
Section 9.2. Direct Contact Information for Warranty Issues.
Boats built in the US:
Malibu Boats
5075 Kimberly Way
Loudon, TN 37774
(865) 458-5478
Malibu Boats Internet Site: www.malibuboats.com
Boats built in Australia:
Malibu Boats Australia
813 Hope Crt
Albury, NSW 2640
(02) 6040 1174
Malibu Boats Australia Internet Site:
www.malibuboats.com.au
Section 9.3. Procedure Regarding Concerns with Covered
Warranty Repairs.
Concerns related to a Malibu Boat can normally be addressed
by an Authorized Service Dealer. If concerns are not satisfied, the
following steps should be followed:
(a) Ask to discuss concerns with a member of the Authorized
Service Dealer’s management. Ordinarily this will be the
Authorized Service Dealer’s service manager or service foreman. If
resolution of the issue is not achieved, request to speak with the
Authorized Service Dealer’s general manager or owner.
(b) If concerns are not resolved by the representatives of the
Authorized Service Dealer, contact Malibu Boats’ Customer
Service Department at the address noted above. Be prepared to
provide the customer service representative with your name,
address and phone number, your boat’s hull identification
number, the Authorized Service Dealer(s) at which the boat has
been serviced, and the nature of the concerns with the boat or
the service. Malibu Boats will thereafter provide assistance to the
boat owner and the Authorized Service Dealer, as necessary, to
attempt to resolve the matter.
Malibu Owners Manual • 2018 • Warranty • Page 8-8