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LIMITED LIFETIME WARRANTY POLICY
LIFETIME WARRANTY
The following components are warranted for life to the original owner, subject to proof of purchase:
Firebox, Combustion Chamber, Heat Exchanger, Grate and Stainless Steel Burners.
FIVE YEAR WARRANTY
The following components are warranted for 5 years to the original owner, subject of proof of purchase:
Ceramic Fiber Logs, Catalytic Filter and Aluminized Burners.
BASIC WARRANTY
MHSC warrants the components and materials in your gas appliance to be free from manufacturing and
material defects for a period of one year from date of installation. After installation, if any of the compo
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nents manufactured by MHSC in the appliance are found to be defective in materials or workmanship,
MHSC will, at its option, replace or repair the defective components at no charge to the original owner.
MHSC will also pay for reasonable labor costs incurred in replacing or repairing such components for
a period of one year from the date of installation. Any products presented for warranty repair must be
accompanied by a dated proof of purchase.
This Limited Warranty will be void if the appliance is not installed by a qualified installer in accordance
with the installation instructions. The Limited Lifetime Warranty will also be void if the appliance is not
operated and maintained according to the operating instructions supplied with the appliance, and does
not extend to (1) firebox/burner assembly damage by accident, neglect, misuse, abuse, alteration,
negligence of others, including the installation thereof by unqualified installers, (2) the costs of removal,
reinstallation or transportation of defective parts on the appliance, or (3) incidental or consequential
damage. All service work must be performed by an authorized service representative.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of mer
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chantability of fitness for purpose and of all other obligations or liabilities. MHSC does not assume for it
any other obligations or liability in connection with the sale or use of the appliance. In states that do not
allow limitations on how long an implied warranty lasts, or do not allow exclusion of indirect damages,
those limitations of exclusions may not apply to you. You may also have additional rights not covered
in this Limited Warranty.
MHSC reserves the right to investigate any and all claims against the Limited Warranty and decide upon
method of settlement.
IF WARRANTY SERVICE IS NEEDED...
1. Contact your supplier. Make sure you have your warranty, your sales receipt and the model/serial number of
your MHSC product.
2. DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.
