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Limited Warranty

90-day Limited Warranty

Territory: United States/Canada 

LIMITED WARRANTY TO ORIGINAL CONSUMER 

This product (including any accessories included in the original packaging) 

as supplied and distributed new by an authorized retailer is warranted by 

Southern Telecom, Inc. to the original consumer purchaser against defects in 

materials and workmanship (“Warranty”) as follows:

To obtain warranty service:

• Visit our customer support portal: 

www.customersupport123.com

• Select the brand and model of your device

• Select 

Service Request

 and fill out the form to begin your inquiry

• Exchanges require dated proof of purchase from an authorized retailer

Your product will be repaired or replaced, at our option, for the same or 

similar model of equal value if examination by the service center determines 

this product is defective. Products received damaged as a result of shipping 

will require you to file a claim with the carrier.

Warranty service not provided

This warranty does not cover damage resulting from accident, misuse, abuse, 

improper installation or operation, lack of reasonable care, unauthorized 

modification including software modifications such as the installation of 

custom firmware. This warranty is voided in the event any unauthorized person 

opens, alters or repairs this product. All products being returned to the 

authorized service center for repair must be suitably packaged.

NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT 

LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR 

FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE EXPRESS-

LY DESCRIBED ABOVE SHALL APPLY. DISTRIBUTOR FURTHER DISCLAIMS 

ALL WARRANTIES AFTER THE EXPRESS WARRANTY PERIOD STATED 

ABOVE. NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY 

PERSON, FIRM OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BE 

BINDING ON DISTRIBUTOR. REPAIR, REPLACEMENT, OR REFUND OF THE 

ORIGINAL PURCHASE PRICE - AT DISTRIBUTOR’S SOLE DISCRETION - 

ARE THE EXCLUSIVE REMEDIES OF THE CONSUMER. IN NO EVENT WILL 

DISTRIBUTOR OR ITS MANUFACTURERS BE LIABLE FOR ANY 

INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL 

DAMAGES (SUCH AS, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF 

PROFITS, BUSINESS, SAVINGS, DATA OR RECORDS) CAUSED BY THE USE, 

MISUSE OR INABILITY TO USE THE PRODUCT. EXCEPT AS STATED 

HEREIN, NO OTHER WARRANTIES SHALL APPLY. NOTWITHSTANDING 

THE FOREGOING, CONSUMER’S RECOVERY AGAINST DISTRIBUTOR 

SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT SOLD BY 

DISTRIBUTOR. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER 

THAN THE ORIGINAL CONSUMER WHO PURCHASED THE PRODUCT 

AND IS NOT TRANSFERABLE. 

Some countries, states or provinces do not allow the exclusion or limitation 

of incidental or consequential damages or allow limitations on warranties, so 

limitation or exclusions may not apply to you. This warranty gives you specific 

legal rights, and you may have other rights that vary from state to state or 

province to province. Contact your authorized retailer to determine if another 

warranty applies.   

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