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Step 2 - Installing the new print head

1. 

Note the code shown on the white label stuck on the print head. You will be asked for this code in Step 3.

2. 

Take the new head and insert it vertically (white connector upwards) raising it in the two guides so as to trap the lugs of the 
fork in their slots. Then lower it by pressing on the two forks, a click will be heard.

3. 

Connect the cable into its socket, making sure it is the right way round. Do not use any force, as this part is relatively fragile. 
Press down on each side of the connector to ensure a good connection is made.

4. 

The head is back in position. 

5. 

Close the access door. The print head is now fitted.

MAGTEK: Registered to ISO 9001:2015 © Copyright 2020 MagTek, Inc. PN D998200435 rev 10  10/20

MagTek  

®

 Inc., 1710 Apollo Court, Seal Beach CA 90740 | p 562-546-6400 | support 651-415-6800 | f 562-546-6301 | www.magtek.com

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Step 3 - Configuring the new print head

1. 

Power up the device and check that it is properly connected to a computer on which the device’s MagTek Print Driver is 
installed.

2. 

In Maintenance of MagTek Print Driver, click on the Change print head tab.

3. 

Enter the PKN number of the print head kit in Enter PKN no., the number you noted down in step 2. Then click Confirm.

If the print head kit number is not entered correctly, device malfunctions may occur and the warranty may be 
voided.

Step 4 - Cleaning the device

On your device’s control panel, the “CLEANING” light is lit: 

Cleaning is absolutely necessary after changing the print head. No print jobs can be run until the cleaning 

operation has finished. Refer to section 3 of document D998200035 – Maintenance to carry out cleaning.

After cleaning has been carried out, your device is ready to customize your cards.

Wait for 2 minutes after cleaning before using your device.

CLEANING

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