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Magma

EB7-X8G2 | Chapter 6 Troubleshooting

60

1.

Shut down the computer followed by the Magma expansion chassis

2.

Remove the PCIe card displaying a problem

3.

Replace the “problem card” with a

simple

PCIe card, such as an Ethernet card that has drivers built into the

operating system.

(Using this “type of card” will avoid any future questions about drivers possibly being installed

incorrectly.)

4.

Turn on the Magma expansion chassis, and then turn on the computer.

Windows

5.

Next, open the Device Manager (View by Connection selection).

If the

is gone, the problem is with the 3

P

rd

P

Party PCIe card or the card drivers. You should go to the

Windows

Error Codes

section of this chapter to learn how to troubleshoot using error codes.

If the

is still visible, the problem may be with the Magma expansion system. Please contact Magma

Technical Support for further guidance and/or a replacement product.

MAC

6.

Next, open the Apple System Profiler and the 3

P

rd

P

Party PCIe card(s) should now be visible.

RedHat9 Linux

7. Using the

lspci

command, verify that the PCIe card is visible.

Support for 3

P

rd

P

Party PCIe Cards

Magma will provide reasonable technical support to with 3

P

rd

P

Party PCIe cards. However, if you have verified a successful

installation of the Magma PCIe Expansion System (as defined in

Chapter 4

), but experience difficulty installing your 3

P

rd

P

Party PCIe cards, the card manufacturer should be able to provide the best support.

IMPORTANT

The Magma PCIe Expansion System is designed to function exactly like your desktop
computer. This means that you should follow the card maker’s instructions for installation
on a Windows or Mac computer as if the expansion chassis WAS the desktop computer.
When correctly installed, there is no difference to the operating system, removable
cards, or most software

.

Windows Error Codes

If you are having a problem with one of your devices, and the Device status box shows a Windows Error Code, refer to
the following list of error codes for guidance:

«
...
58
59
60
61
62
...
»

Содержание EB7-X8G2

Страница 1: ...EB7 X8G2 User Manual PCIe to PCIe Expansion MODEL EB7 8XG2 ...

Страница 2: ...ofile bracket 12 Install PCIe Cards 13 Connect iPass Cable 14 How to Disconnect iPass Cable 15 Connect Power Cord Cable 15 Power ON the unit 16 Power on the Host Computer 17 Shutting Down 17 Hardware Check 18 LINKUP 0 LED 18 SLOT LEDS 18 Expansion interfafe card LEDs 19 Hot Plug LED next to Hot Plug buttons 19 MASTER RST LED Power LED 19 Chapter 3 Software Installation 20 Software Driver Installat...

Страница 3: ...3 Hot Plug Swap Procedure for Linux 45 The Alternate Function DIP Switch 46 EEPROM Loading 46 EEPROM Write Protect WP 47 PCIe Switch I2C Address Setting 47 PCIe Expansion Performance with the EB7 X8G2 RAS 48 High Performance Video Card expansion solutions 48 Chapter 5 Chassis Maintenance 49 General Chassis Cleaning 49 Fan replacement 50 Hot Swappable Power Supply 51 Cleaning the Air Filter 52 Chap...

Страница 4: ...64 Frequently Asked Questions FAQ 64 Contacting Technical Support 64 PCIScope Software Utility 64 Returning Merchandise to MAGMA 66 Appendix A Need More PCIe Slots 67 Multiple PCIe Expansion System Configurations 67 The Fan Out Configuration 68 Daisy Chaining 69 PCI e Card Conflicts 70 Power On Sequence for Advanced Configurations 70 Troubleshooting Advanced Configurations 70 APPENDIX B I O Switch...

Страница 5: ...ndling the Magma Expansion chassis read the following instructions and safety guidelines to prevent damage to the product and to ensure your own personal safety Refer to the Advisories section for advisory conventions used in this manual including the distinction between Danger Warning Caution Important and Note Always use caution when handling operating the computer Only qualified experienced aut...

Страница 6: ...ainst Electrostatic Discharge Electrostatic Discharge ESD Warning Electrostatic Discharge ESD is the enemy of semiconductor devices You should always take precautions to eliminate any electrostatic charge from your body and clothing before touching any semiconductor device or card by using an electrostatic wrist strap and or rubber mat Static electricity can harm system boards Perform service at a...

Страница 7: ...7 H x 17 7 D Weight 24 lb or 11 804 kg PCI Express Bus Spec Revision 2 0 PCI Local Bus Specification Revision 2 3 PCI Bridge Architecture Spec Revision 1 2 Interconnect Bandwidth 2000 MB sec or 2 GB sec or 20 Gbps Cooling One 85 2 CFM fan One fan in power supply Power Supply Model EB includes an auto switching 400W supply MTBF 53 000 hours Operating Environment Recommended operating temperature up...

Страница 8: ...tory the shipping carton contents for all of the required parts Gather all of the necessary tools required for installation Read this manual Parts List Item Qty Description 1 1 Half height PCI Express host card 2 2 1 meter shielded iPass x8 cable 3 2 U S Standard 115V power cord 4 1 Quick Start Guide Tools Required for Installation ...

Страница 9: ...rning the system power off at the power on off switch does not remove power to components High voltage is still present CAUTION Before touching anything inside the enclosure move to an ESD station and follow proper ESD procedures Failure to do so may result in electrostatic discharge damaging the computer or its components For more information see Protecting Against Electrostatic Discharge in the ...

Страница 10: ...th Expansion Interface card installed No Expansion Interface card installed in the UPSTREAM SLOT as shown from the pictures below Install Expansion interface card EIF By default an EIF card should already be installed in the Magma expansion chassis Prior to installing the card make sure the Dipswitch SW1 is set to ON position ON EXP and Dipswitch SW2 is set to OFF position x8 setting see pictures ...

Страница 11: ... the Expansion Interface card only You can not use other PCIe slots the unit will not work properly Install Host Interface Cards Install the Host Interface card Begin the installation of your PCI Express PCIe host card by first powering down your computer Use the procedures for shutting down your operating system and shutting off power to your system provided in your owner s manual or system docum...

Страница 12: ...ard and place the low profile bracket and secure it Before installing the Host Interface card into PCIe slot check the DIP switch settings Check the red Dipswitch SW1 on the Host interface card make sure it is set to OFF HOST Check the SW2 Dipswitch both toggle switches should be set to OFF position x8 Once the dipswitches are set correctly and the host computer is off and all power cords are disc...

Страница 13: ... Express cards without brackets may fit into conventional PCI slots you run the risk of damaging the PCI Express host card if you insert it into a PCI slot Please ensure that your host computer has PCI Express slots and install the host card only into a PCI Express slot Install PCIe Cards It is highly recommended to install third party PCIe cards High Power PCIe cards after you have verified and t...

Страница 14: ... cards For the proper way of connecting the iPass cable to Interface card see pictures below Carefully position the expansion chassis so that the supplied expansion cable will conveniently reach from the host computer to the connectors on the back of the chassis Connect one end of the iPass cable to the expansion chassis iPass connector Then connect the other end of the iPass cable to the host car...

Страница 15: ...ical outlet Magma only provides the 110 120V power cord It is highly recommend using a power surge This product is provided with a power supply that automatically adjusts to input voltages between 100 to 240 Vac A U S and Canadian 125 V power supply cord is provided with this product If using this product outside of the U S or Canada please use locally available power supply cords Connect the AC p...

Страница 16: ...itch to ON position Upon turning the power supply to ON the 3 3V AUX on the board is illuminated Power ON the unit You must apply power to the EB7 X8G2 expansion chassis UUUBEFOREUUU you power up your computer Press the front power button When the unit is powered ON the front Power LED indicator will illuminate ...

Страница 17: ... 3 3V 1 5V 3 3V Aux 12v LEDs are not coming ON please check the power supply make sure the switch is set to ON position and the power cord is firmly attached Power on the Host Computer Before powering ON the computer make sure the Host Interface card is seated correctly in the PCIe slot and the cable is firmly connected During the boot up process or while the computer is starting up the SLOT LED i...

Страница 18: ...wer LED D1221 should be OFF once the computer has established link with the expansion unit LINKUP 0 LED Once your computer started all the way up you will see LINKUP lights appear on the back of the chassis near the iPass connector The LinkUP 0 LED should be ON solid green 0 Connection between host and chassis has been established Linkup 0 represents the EIF card connected uplink with the host s H...

Страница 19: ...Hot Plug buttons Hot Plug LEDs should be off once the computer has booted all the way up In this instance there are no PCIe cards so it is normal for Hot plug LEDs to be off D39 D34 D24 D20 D33 D25 D21 should be OFF when all the slots have no PCIe cards installed D39 D34 D24 D20 D33 D25 D21 should be ON as green when all slots are populated with PCIe cards MASTER RST LED Power LED The MASTER RST L...

Страница 20: ...rivers you should ensure that you have a current system backup of all of your important data Failure to follow these instructions exactly could result in a system lock up and potential loss of data You must also disable your anti virus software before continuing Verify Magma Installation Windows 7 8 and Windows 10 As your Windows computer starts up you will see a small message box pop up in the lo...

Страница 21: ...e to Chapter 6 for Troubleshooting installation problems Mac OS X When using Mac OS X no additional software or drivers are needed The operating system should automatically recognize the Magma host card and expansion chassis In Mac OS X the Magma expansion device is transparent to the Operating System it means that there will be no Magma hardware device appearing in the Apple System profiler via P...

Страница 22: ...all the system host card into a x8 slot in order to maximize throughput In this example the Magma host card is installed in slot 4 and appears as Intel PCI to PCI Bridge Card If your computer did not automatically prompt you to choose a PCI Express profile you can locate this utility under System Library CoreServices Expansion Slot Utility app Apple System Profiler When using Mac OS X no additiona...

Страница 23: ... will only see the PCIe cards that are in the expansion slots If any of these devices are not displayed as shown above you should shut down your system computer first then the expansion chassis and reconnect the cables and the PCIe expansion host card to ensure that you have a solid connection Then restart the Magma expansion chassis followed by the computer Next try to verify the installation aga...

Страница 24: ...e most comprehensive information about the expansion system Typical output from lspci vvv is verbose but you can dig through the information to find very important information There are so many registers and settings associated with PCI Express Switches Use the lspci vvv grep IDT command to check that the Magma card and slot devices are detected see image below IDT is the PCIe switch component on ...

Страница 25: ... 01 00 0 vvv command on the terminal window The Bus number will change depending on the Server and location of host card Below is the output of lspci s 01 00 0 vvv there are several important information you need to check and these are the Link speed port slot and Bandwidth There are commands to use to extract this information go to Linux Commands ...

Страница 26: ...rt Reset FastB2B PriDiscTmr SecDiscTmr DiscTmrStat DiscTmrSERREn Capabilities 40 Express v2 Upstream Port MSI 00 DevCap MaxPayload 2048 bytes PhantFunc 0 Latency L0s 64ns L1 1us ExtTag AttnBtn AttnInd PwrInd RBE FLReset SlotPowerLimit 75 000W DevCtl Report errors Correctable Non Fatal Fatal Unsupported RlxdOrd ExtTag PhantFunc AuxPwr NoSnoop MaxPayload 256 bytes MaxReadReq 128 bytes DevSta CorrErr...

Страница 27: ...lot MSI 00 DevCap MaxPayload 2048 bytes PhantFunc 0 Latency L0s 64ns L1 1us ExtTag RBE FLReset DevCtl Report errors Correctable Non Fatal Fatal Unsupported RlxdOrd ExtTag PhantFunc AuxPwr NoSnoop MaxPayload 256 bytes MaxReadReq 128 bytes DevSta CorrErr UncorrErr FatalErr UnsuppReq AuxPwr TransPend LnkCap Port 8 Speed 5GT s Width x8 ASPM L0s L1 Latency L0 4us L1 4us ClockPM Surprise LLActRep BwNot ...

Страница 28: ...led Disabled Retrain CommClk ExtSynch ClockPM AutWidDis BWInt AutBWInt LnkSta Speed 2 5GT s Width x1 TrErr Train SlotClk DLActive BWMgmt ABWMgmt SltCap AttnBtn PwrCtrl MRL AttnInd PwrInd HotPlug Surprise Slot 4 PowerLimit 0 000W Interlock NoCompl SltCtl Enable AttnBtn PwrFlt MRL PresDet CmdCplt HPIrq LinkChg Control AttnInd On PwrInd On Power Interlock SltSta Status AttnBtn PowerFlt MRL CmdCplt Pr...

Страница 29: ...tnInd On PwrInd On Power Interlock SltSta Status AttnBtn PowerFlt MRL CmdCplt PresDet Interlock 02 06 0 PCI bridge Integrated Device Technology Inc IDT Device 8077 rev 02 prog if 00 Normal decode Control I O Mem BusMaster SpecCycle MemWINV VGASnoop ParErr Stepping SERR FastB2B DisINTx Status Cap 66MHz UDF FastB2B ParErr DEVSEL fast TAbort TAbort MAbort SERR PERR INTx Latency 0 Cache Line Size 64 b...

Страница 30: ...Upstream port speed and bandwidth type lspci s 01 00 0 vvv grep Hrn LnkCap or lspci s 01 00 0 vvv grep LnkCap The output shows Port 0 speed is 5GT s and width is x8 To check on the speed and linkwidth only type lspci s 01 00 0 vvv grep Hrn LnkSta or lspci s 01 00 0 vvv grep LnkSta The output shows the speed is 5GT s and width is x8 To check the second bus see if it is Upstream port or Downstream p...

Страница 31: ...ctions for installing their card or hard drive on a desktop computer CAUTION Hardware installation shall be performed only by qualified service personnel per UL and IEC 60950 1 IMPORTANT We will provide reasonable technical support with 3P rdP Party PCIe cards However if you have verified a successful installation of the MAGMA expansion system as defined in HHHUUChapter 3 UUHHH but experience diff...

Страница 32: ...Ie Cards Electrostatic Discharge ESD Warning All add in cards are susceptible to electrostatic discharge When moving cards it is best to carry the cards in anti static packaging If you need to set a circuit card down be sure to place it inside or on top of an anti static surface For more information see Protecting Against Electrostatic Discharge in the Preface WARNING High voltages are present ins...

Страница 33: ...rd manufacturer Be sure to install the PCIe cards following the card manufacturer s recommendations Some PCIe card manufacturers recommend that you install their software driver s prior to installing the hardware If this is the case you should install their driver before you connect and power up the expansion chassis Make sure that all PCIe cards are fully seated in their connectors When correctly...

Страница 34: ...on chassis first then power up the computer Use the procedures detailed in UUChapter 3UUHHH to confirm the card installation s in the Windows Device Manager or Apple System Profiler When everything is functioning correctly your Windows Device Manager should look something like this SNMP Features and Configuration This is only applicable to Magma s EB7 X89G2 RAS chassis SNMP Features Magma s EB7 X8...

Страница 35: ...wnloaded in the SNMP section of the Magma driver downloads at http www magma com drivers asp Double click on the utility icon after your chassis has been connected to the network and powered on It will then identify your chassis based on its MAC address and display the following information In this case the IPsetup utility has found the EB7 X8G2 RAS chassis at IP address 192 168 1 10 To verify we ...

Страница 36: ...l receive trap information the temperature settings and that the chassis is powered off To make changes to your settings you will need to follow the IP Configuration link The IP configuration page is password protected and before access is given the following dialog will appear The factory settings define User name to be default and the password to be magma Enter these values in the appropriate fi...

Страница 37: ...ing on the Save Network Configuration button at the bottom of the screen Now you can connect your chassis to the network To find the IP address assigned by your DHCP server look in the DHCP server s list of attached devices for the name you assigned to your EB7 X8G2 RAS chassis Configure SNMP Settings If you are adding your EB7 X8G2 RAS chassis to an existing SNMP network or if you are planning to...

Страница 38: ...el will turn orange see example below concerning Main Temperature 3 exceeding its limit Change Credentials This section allows you to change the default user name default and password magma To change the user name simply enter your new user name in the user name field To change your password enter your new password in the password field Enter it again in the password again field The password in bo...

Страница 39: ...he LED will stop blinking and turn off Configure your SNMP Agent If you use an SNMP agent to help you monitor your network you will find all necessary monitoring information in the MIB file Retrieving the MIB File The MIB file is available for download at http www magma com drivers asp in the SNMP section of that page After you click on the MIB file link save the file as type All Files to your pre...

Страница 40: ...lorer like Tree interface A snapshot from the MIB Browser by iReasoning is shown below Under the MIB Tree the Magma Chassis will have status information that can be read by expanding the respective folders This information is also available in the Web interface mentioned previously In addition if we expand the sendAction folder as shown above we gain access to writable functions that essentially a...

Страница 41: ...ly the chassis master on off switch as well as each of the redundant power supplies switches must be turned ON I O Switching The SNMP interface allows us to configure voluntary I O switching so that the resources offered by PCIe cards installed in the Magma chassis can be rolled from one PC to another in real time To access this feature click on the I O Failover link as shown below For more inform...

Страница 42: ...ANT For this feature to work you need to install the Magma HotPlug software driver See Chapter 2 for instructions on how to download the latest software for your system IMPORTANT There are cases in which you would wish to turn off this feature especially if the PCIe cards you plan on installing in the EB7 X8 chassis require or adhere to a different timing budget than allowed in the PCIe specificat...

Страница 43: ... show Magma chassis x slot y Where x identifies the physical chassis and y identifies the slot the device is plugged into After verifying that this is the device to be removed click on the OK button to close the new dialog 4 The properties dialog should close and the original Safely Remove Hardware dialog should remain Click on the Stop button of the dialog 5 A dialog with the title Stop a Hardwar...

Страница 44: ...pose may cause the system to crash due to a mismatch in the resources pre allocated by the operating system 1 The LED should start flashing again If power should not be applied to this slot immediately press the button again and the LED will stop flashing and remain off otherwise go to step 10 2 After 5 6 seconds the LED will stop flashing and remain on After a brief period the new device will be ...

Страница 45: ...ot correspond to the slot numbers labeled on the chassis therefore this verification is required cd sys bus pci slots Note For SUSE 11 slots may be reported as 1 2 3 For SUSE 10 sp2 slots may be reported as Segement Bus Device Function 5 In order to determine whether power is applied to a slot run cat slot filename power 1 Means the slot is powered 0 Means the slot does not have power 6 In order t...

Страница 46: ...ated by the chassis itself independent of that of the Host system Its default position is Disabled i e the system Clock comes from the Host system uplink Actuator 3 Slot Clock Should be enabled only when a PCIe CPU card is placed in the 7th slot That way a locally generated clock can be supplied to the card Actuator 4 For Magma internal use EEPROM Loading The core component in the expansion chassi...

Страница 47: ...iting programming the EEPROM with new code Since EEPROM programming should be done only by Magma personnel it is recommended to keep write protection on PCIe Switch I2C Address Setting SW9 is used to specify a different address for the PCIe switch in its secondary I2C bus To be used by Magma personnel only ...

Страница 48: ...ptimized to work under Windows XP Vista Win7 and supports the latest DirectX and derivative 3D multimedia technologies In this environment a Gigabyte X58 UD5 was tested with various external PCIe video cards connected to Slot 1 PCIe x8G2 of the EB7 X8G2 RAS The motherboard has a Geforce 7600GS graphic card which is used an secondary monitor We first established a baseline by installing a high perf...

Страница 49: ...any maintenance tasks General Chassis Cleaning The environment where your Magma chassis is operating should be the determining factor as to how often you should perform a general cleanup of the chassis To perform a routine general cleaning of your chassis you will need the following 1 Can of compressed air proper distance 6 inches 2 Cotton Swabs 3 Isopropyl alcohol 4 Anti static wipes 5 Warm water...

Страница 50: ...t six inches away until dry If your chassis is extremely dirty and you would like professional help with getting it clean you can contact Magma Support for instructions and costs on shipping the chassis back for cleaning Finally clean the air filter following the instructions later in this chapter When finished replace the cover and turn on power to the system Fan replacement The EB7 x8G2 RAS chas...

Страница 51: ...the other module and sound an audible alarm If a power supply fails an alarm will sound to alert you of the problem Press the black button on the status panel on the front of the unit to stop the audible alert To replace a failed power supply simply grab the handle press down on the release lever at the top of the module and pull Replace the failed module with a new one and turn on the power to th...

Страница 52: ...is filter follow these simple steps First power down the chassis and then remove the screws on the side of the front panel with a Phillips screwdriver NOTE Note the different types of screws and where they go as you take them out Next open the faceplate slowly and disconnect the wire marked below Then remove the foam filter located behind the faceplate and clean it with a solution of warm water an...

Страница 53: ...er should a problem occur with the chassis or a special mode of operation be solicited by the client we included below explanations as to what all these items are and how they should be treated Status Panel indicators All LED s should be green at all times An orange LED means a fault of the corresponding item listed in the picture above Chassis Signal Detect Indicators This group of LEDs D2 D6 D8 ...

Страница 54: ...ut there is no PCIe card in the slot the Power Off LED will be ON If the unit is NOT in Hot Plug mode the orange LED s should be all off If a slot has a card in it and the respective orange LED turns on that means there was a power fault in that slot If that is the case one needs to follow appropriate procedure to power down the host and then power down the chassis If the problem persists check wi...

Страница 55: ...conditions it should always be lit The activity LEDs will blink occasionally whenever the host is communicating with the card is a respective slot SNMP Power On Source Jumper The SNMP module inside the EB7 X8G2 RAS chassis features a power on source jumper to select between local power on via the master on off switch and remote turn on via the SNMP software front end In order to gain access to thi...

Страница 56: ...correctly when rechecking your installation If you are still having problems try these troubleshooting steps My Computer Can t Find the PCIe Expansion System When Nothing Works My PCIe Card Doesn t Work My system hangs beyond a certain number of add in cards The Magma PCIe Expansion System is correctly displayed as a PCI standard PCI to PCI bridge in Windows Device Manager and as a pci bridge in t...

Страница 57: ...above The most important indicators are the LINK LEDs that indicate a proper connection All LINK LEDs on the host and expansion cards should be ON if both PCIe slots are populated and both an uplink and a downlink iPass cable are connected properly The ACT activity LEDs will light blink only upon data transfers between host and expansion They can be off so long as the required LINK LEDs remain on ...

Страница 58: ...ssis won t turn on or nothing seems to work correctly If it powers up OK but nothing works check the computer s Device Manager or System Profiler to see if the expansion system has been found If not found try the troubleshooting steps for My Computer Can t Find the PCIe Expansion System If the expansion system is visible but has a problem try to resolve the problem See Note above If that fails go ...

Страница 59: ...Ie expansion host card from the computer and try booting up without the Magma expansion system attached i If it boots up OK without the Magma expansion system attached call Magma Technical Support ii If it still hangs the problem is in the computer and not with the Magma expansion system or the 3rd Party PCIe cards b If it boots up OK without any 3rd Party PCIe cards installed try adding only one ...

Страница 60: ... 6 Next open the Apple System Profiler and the 3P rdP Party PCIe card s should now be visible RedHat9 Linux 7 Using the lspci command verify that the PCIe card is visible Support for 3P rd P Party PCIe Cards Magma will provide reasonable technical support to with 3P rdP Party PCIe cards However if you have verified a successful installation of the Magma PCIe Expansion System as defined in Chapter ...

Страница 61: ...on chassis are not working correctly Reinstall the PCIe host card into the computer s slot and recheck all cable connections If the error code remains try another PCIe slot If the error persists call Magma Technical Support 12 On the Bridge If you receive error code 12 on the first PCI to PCI Bridge call Magma Technical Support On the Card This usually means the memory I O or prefetch is more than...

Страница 62: ...e properly This setting may be editable or preset by your BIOS or computer vendor If you re having this problem it is recommended that you first update your system to the latest firmware provided by your vendor Instruction on how to do that as well as making a backup of your current BIOS firmware should be provided by your computer vendor on their web site In case this property is editable you com...

Страница 63: ...rack post as shown NOTE Notice that the holes on the Bar Nut are spaced unevenly to accommodate different racks Attach Slide Rail to Rack Attach to inside of rack with fingers pointing out and the end bracket to the rear Secure each Slide Mount with 4 screws as shown below Secure the slide rail to the rack with 2 screws to both front and rear posts After you have secured the slide rail fingers to ...

Страница 64: ...till won t boot up For faster diagnosis of your problem please run the two utility programs described in the following sections and include the diagnostic files they generate with your email PCIScope Software Utility PCIScope is a powerful diagnostic tool for Windows designed by APSoft This software utility is a valuable resource to explore examine and debug the PCI subsystem of your computer It w...

Страница 65: ... be installed on your computer and a window similar to the one shown below will appear The example was taken from a Compaq Armada 7400 You should save this data as a file on your computer Please include your name and date as part of the file name with an extension of bpd This file should be included as an attachment when submitting a Technical Support request at Hwww magma com TUsUTupportH ...

Страница 66: ...keep the packaging from the original shipment of your Magma product However if you return a product to Magma for warranty repair replacement or take advantage of the 30 day money back guarantee you will need to package the product in a manner similar to the manner in which it was received from our plant Magma cannot be responsible for any physical damage to the product or component pieces of the p...

Страница 67: ... 0 1 2 etc Once the BIOS is finished configuring everything and assigning resources the Operating System starts loading and activates the PCIe cards found When adding more Expansion Systems to an existing system be sure to connect and test them one at a time This will allow you to quickly resolve any connectivity or other issues right at the start DO NOT INSTALL any 3rd Party PCIe cards into any s...

Страница 68: ...3rd Party PCIe cards is negligible nanoseconds and will not produce any visible effect on most systems It is only mentioned here because of certain specialized configurations involving unique PCIe cards with special software drivers The total number of logical buses that the data must pass through COULD make a difference See Chapter 5 Troubleshooting for more information if you suspect this could ...

Страница 69: ...y increasing the number of the logical PCI levels active in the system configuration The daisy chain configuration is therefore more popular among those who have only one available PCIe slot on the host computer but require additional slots downlink keeping in mind that more latency will be introduced every time we go from one expansion chassis to the other Verify your configuration Before you sta...

Страница 70: ...read all available buses and properly configure all installed PCIe cards Obviously the reverse also remains true for shutting your system down The computer must be shut off BEFORE you attempt to turn off your Expansion System s Troubleshooting Advanced Configurations When trying to troubleshoot problems with PCIe cards in a multiple expansion system configurations it is vital to correctly determin...

Страница 71: ...e PCIe Slots 71 Finding the Problem Card Windows If you need help to determine which PCIe card or which expansion chassis has the problem you can right click on the card with the and check the information contained in the Location field ...

Страница 72: ...ies Window and then go to the Windows Error Code section for information on how to resolve this issue MAC and Linux If you have already reinstalled and reseated everything according to instructions in Chapter 2 and the PCI to PCI Bridge is still not visible in the Apple System Profiler call Magma Technical Support ...

Страница 73: ... connected via an iPass cable to the two servers Finally this test was performed under VMware ESX4 1 Step 1 Make sure all systems are off after doing so connect both servers to the uplink EIF card in the Magma chassis Do not turn the servers on just yet The dual uplink is labeled Server 1 and Server 2 which correspond to the specified fiber ports as shown below Make sure the chassis is off Insert ...

Страница 74: ... I Os over to Server 2 uninstall the PCI device from the Device Manager of Server 1 Next open the web UI for the chassis set to 192 168 1 10 and your browser will show the SNMP web interface for the chassis Navigate to the tab labeled I O Failover and you will find the default I O configuration In the next image note the status of the two servers indicating which physical fiber link currently has ...

Страница 75: ...Switch All I O Ports in the web interface You will be directed to a temporary waiting page that looks like this After 10 seconds or so the page will automatically change back to the I O Failover tab where you should be able to note that the I Os have been switched to Server 2 The image below shows the statuses after the switchover ...

Страница 76: ... transferred I Os you can now boot it up into VMware ESX 4 1 After FULLY BOOTING up server 2 connect to Server 1 via VSphere and set up a pass through on server 2 Since both server 1 and 2 are hardware identical our PCIe device remains at 08 00 0 and 08 00 1 Reboot server 2 and add the PCIe device to the guest OS ...

Страница 77: ...ns that generate I O traffic Step 8 Open up the SNMP web UI once again and switch the I O back over to Server 1 Be sure to leave the backup server on while doing this Once you switch I O back to server 1 your new I O Failover page will resemble the initial one in the beginning of the process Step 9 You are now ready to boot up the primary server server 1 Once you fully boot up your primary server ...

Страница 78: ... Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the service personnel s authority to operate the equipment NOTE The assembler ...

Страница 79: ...Magma EB7 X8G2 79 Manual P N 09 09919 02 rev A3 ...

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