TROUBLESHOOTING GUIDE
USING GRILL WITH ON-BOARD CNG (NATURAL GAS) SYSTEMS
• Magma on-board CNG (natural gas) valves allow Magma grills to be installed to an existing on-board,
pre-regulated low pressure CNG (natural gas) system.
• Use only Magma Type 4 Low Pressure CNG (natural gas) control valves. Visit out website at
MagmaProducts.com
to view valve application guide. See your local dealer for proper hose and fittings.
Problem
Possible Cause
Possible Solution
Burner Will Not
Light With Match
No gas flow
• Check fuel level, replace canister or refill cylinder
Obstructed gas flow
• Clean burner and valve orifice.
Remove debris/spider webs
Flare-Up
Excessive cooking temperature
• Operate only on low when lid is closed
• Reduce flame level
• Leave lid open
• Use water spray to cool
Grease and/or residue build-up
• Clean components
Excessive fat in meats
• Trim fat from cuts of meat before grilling
Excessive oils in marinades
• Use non-oil based marinades
Yellow Sooty Flame
Obstructed gas flow
• Clean burner and valve orifice.
Remove debris/spider webs
Blow-Out
Flame too low
• Increase flame
Wind directly on burner
• Block wind when opening lid
Obstructed gas flow
• Clean burner and valve orifice.
Remove debris/spider webs
Hot Spots
Grill not level
• Level Grill
Grease or residue build-up
• Clean components
Excessive fat in meats
• Trim fat from cuts of meat before grilling
Excessive oil in marinades
• Use non-oil based marinades
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