
Form 07D –Frontier V4 Owner’s Manual ENGLISH.docx
Revision No.2
© Magic Mobility
Page 4 of 48
IMPORTANT WARRANTY INFORMATION
WARRANTY TERMS
Commencement of warranty period:
The warranty period begins on the date that the product is first received by the customer, or thirty
(30) days from the shipping date from Magic Mobility, whichever comes first.
Repair and replacement:
Customers should contact the agent from whom the product was purchased. Magic Mobility will, at
our discretion, repair/replace items that are considered faulty at time of manufacture.
The availability of replacement units is subject to the discretion of the agent, not the manufacturer.
For more information regarding replacement units, contact your Magic Mobility agent.
Voiding of warranties:
Installation of components by an unauthorised agent will void the warranty. If non Magic Mobility
parts are used or installed, it may void the warranty.
Servicing to controllers or other electronic equipment must be carried out by an authorised agent. Any
attempt to open or dismantle these items will void the warranty.
Batteries: gradual deterioration in battery performance due to being left in a discharged state or left in
poor conditions (extreme temperatures, unclean or damp environments) is not covered under
warranty.
Extension of warranties:
Warranty must not be altered, waived or extended. An extension to the warranty period is authorized
by Magic Mobility on Magic Mobility documentation.
LIFETIME LIMITED WARRANTY
Frame, bogie and trailing arms, forks
TWO YEAR LIMITED WARRANTY
Motors and brakes
ONE YEAR WARRANTY
The Magic Mobility wheelchair is under full warranty for the first twelve (12) months from the
commencement date. This warranty does not detract from, but is in additional to your legal rights.
WARRANTY EXCLUSIONS
General wear and tear (tyres, batteries, upholstery, scratches, damage etc)
Upon acceptance of goods at delivery the purchaser accepts the “Terms & Conditions of Sale”
Australian Consumers only:
Magic Mobility goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation for any
foreseeable loss or damage. You are also entitled to have the good repaired if the goods fail to be of
acceptable quality and the failure does not amount to major failure