Troubleshooting
Resilience D Installation guide. © 2016, all rights reserved
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Problem
Possible Causes
What to do
SHRT CELL message is
displayed on the
numerical display
Salinity is very high
Drain part of the water and refill the pool to
bring the salinity levels down. See
troubleshooting section – salinity high
(above) for more information
It is recommended to periodically test the
salt levels by a professional. If above 5000
ppm, it is recommended to drain part of the
pool water and refill with fresh water
(please check with your local pool
professional prior to draining the pool)
Short circuit in the cell wires
Check that the cell wires are properly
fastened and there is no reason for short
circuit between them
Scale build-up inside cell
Standard occurrence that
needs cleaning
approximately once a month
Clean cell as instructed in the maintenance
chapter, page 31, or purchase a dosing acid
pump
Chemical imbalance
Balance chemicals (focus mostly on the
Saturation index in the "Understanding the
chemistry chapter, page 35)
White flakes in the
water
Normal occurrence when cell
cleans itself
Keeping the water well balanced reduces
this occurrence focus mostly on the
Saturation index in the "Understanding the
chemistry chapter, page 35)
Cloudy water
May be due to chemical
imbalance or insufficient
water flow
Make sure your filtration system is working
properly (e.g clean filter and/or skimmer)
Make sure the circulation time is adequate –
if not, increase pump run time
Balance all chemicals referenced in the
"Understanding the Chemistry" chapter,
page 35
Shock the water to eliminate build-up of any
organic matter
