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Mackie d.2 FireWire card installation, page 4 of 4

A.

 LOUD Technologies Inc. warrants all materials, 

workmanship and proper operation of this product for a 
period of 

three years

 from the original date of purchase. If 

any defects are found in the materials or workmanship or if 
the product fails to function properly during the applicable 
warranty period, LOUD Technologies, at its option, will repair 
or replace the product. 

This warranty applies only to 

equipment sold and delivered within the U.S. by 
LOUD Technologies Inc. or its authorized dealers.

B.

 Failure to register online or return the product registration 

card will not void the three-year warranty.

C.

 Service and repairs of Mackie products are to be 

performed 

only

 at a factory-authorized facility (see D below). 

Unauthorized service, repairs, or modifi cation will void this 
warranty. To obtain repairs under warranty, you must have a 
copy of your sales receipt from the authorized Mackie dealer 
where you purchased the product. It is necessary to establish 
the purchase date and determine whether your Mackie 
product is within the warranty period. 

D.

 To obtain factory-authorized service:

1.

 Call Mackie Technical Support at 800/898-3211,   

7 AM to 5 PM Monday through Friday (Pacifi c Time) to get 
a Service Request Number. Products returned without a 
Service Request Number will be refused. 

2.

 Pack the product in its original shipping carton. Also 

include a note explaining exactly how to duplicate the 
problem, a copy of the sales receipt with price and date 
showing, and your return street address (no P.O. boxes or 
route numbers, please!). If we cannot duplicate the problem 
or establish the starting date of your Limited Warranty, we 
may, at our option, charge for service time.

4.

 Ship the product in its original shipping carton, 

freight 

prepaid

 to the authorized service center. The address of 

your closest authorized service center will be given to you 
by Technical Support.

IMPORTANT: Make sure that the Service Request 
Number is plainly written on the shipping carton.

E.

 LOUD Technologies reserves the right to inspect any 

products that may be the subject of any warranty claims before 
repair or replacement is carried out. LOUD Technologies may, 
at our option, require proof of the original date of purchase in 
the form of a dated copy of the original dealer’s invoice or sales 
receipt. Final determination of warranty coverage lies solely 
with LOUD Technologies. 

F.

 Any products returned to one of the LOUD Technologies 

factory-authorized service centers, and deemed eligible for 
repair or replacement under the terms of this warranty will 

be repaired or replaced within thirty days of receipt. LOUD 
Technologies and its authorized service centers may use 
refurbished parts for repair or replacement of any product. 
Products returned to LOUD Technologies that do not meet 
the terms of this Warranty will not be repaired unless 
payment is received for labor, materials, return freight, 
and insurance. Products repaired under warranty will be 
returned freight prepaid by LOUD Technologies to any 
location within the boundaries of the USA.

G.

 LOUD Technologies warrants all repairs performed 

for 90 days or for the remainder of the warranty period. 
This warranty does not extend to damage resulting from 
improper installation, misuse, neglect or abuse, or to 
exterior appearance. This warranty is recognized only if 
the inspection seals and serial number on the unit have not 
been defaced or removed.

H.

 LOUD Technologies assumes no responsibility for the 

quality or timeliness of repairs performed by an authorized 
service center.

I.

 This warranty is extended to the original purchaser and to 

anyone who may subsequently purchase this product within 
the applicable warranty period. A copy of the original sales 
receipt is required to obtain warranty repairs.

J.

 This is your sole warranty. LOUD Technologies does not 

authorize any third party, including any dealer or sales 
representative, to assume any liability on behalf of LOUD 
Technologies or to make any warranty for LOUD Technologies 
Inc.

K.

 THE WARRANTY GIVEN ON THIS PAGE IS THE SOLE 

WARRANTY GIVEN BY LOUD TECHNOLOGIES INC. 
AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS 
AND IMPLIED, INCLUDING THE WARRANTIES OF 
MERCHANTABILITY AND FITNESS FOR A PARTICULAR 
PURPOSE. THE WARRANTY GIVEN ON THIS PAGE 
SHALL BE STRICTLY LIMITED IN DURATION TO THREE 
YEARS FROM THE DATE OF ORIGINAL PURCHASE 
FROM AN AUTHORIZED MACKIE DEALER. UPON 
EXPIRATION OF THE APPLICABLE WARRANTY PERIOD, 
LOUD TECHNOLOGIES INC. SHALL HAVE NO FURTHER 
WARRANTY OBLIGATION OF ANY KIND. LOUD 
TECHNOLOGIES INC. SHALL NOT BE LIABLE FOR ANY 
INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES 
THAT MAY RESULT FROM ANY DEFECT IN THE MACKIE 
PRODUCT OR ANY WARRANTY CLAIM. Some states do 
not allow exclusion or limitation of incidental, special, 
or consequential damages or a limitation on how long 
warranties last, so some of the above limitations and 
exclusions may not apply to you. This warranty provides 
specifi c legal rights and you may have other rights which 
vary from state to state.

Please keep your sales receipt in a safe place.

d.2 FireWire Card Limited Warranty

LOUD Technologies Inc. • 16220 Wood-Red Road NE
Woodinville • WA • 98072 • 800/258-6883
Outside the U.S. call 425/487-4333 • FAX 425/487-4337

“Mackie,” and the “Running Man” are registered trademarks of 
LOUD Technologies Inc. All other brand names mentioned are 
trademarks or registered trademarks of their respective holders, and 
are hereby acknowledged.

©2005 LOUD Technologies Inc. All Rights Reserved.

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