Instruction Manual
MAN-040
19
www.macmedical.com
Warranty Information
Limited Lifetime Warranty
MAC Medical warrants to the original purchaser that its Proprietary Products will be free
from defects in workmanship or materials under normal use and service for the life of the
product, so long as owned by the original purchaser, according to the limitations set forth
below. Defective products shall be repaired or replaced at MAC Medical’s option at no
cost to the original purchaser provided:
1. The customer must obtain a written return authorization supplied by MAC Medical’s
customer service department. The product must be returned, properly packaged,
with a copy of the original sales receipt and copy of the RMA authorization. Please
call (877) 828-9975 or (618) 476-3550 to receive a return authorization.
2. The customer must pre-pay freight charges to and from MAC Medical and must ship
merchandise properly packaged, in a way the product will not be damaged during
transit to the factory. MAC Medical does not warranty any freight damage to or from
the factory. It is the customer’s responsibility to inspect the product for packaging
damage before signing the BOL.
This warranty does not apply to products, which have been subject to abuse, misuse,
accident, modification, alteration, tampering, negligence, lack of routine maintenance
or misapplication; or products that have been repaired by other than MAC Medical or its
authorized representatives.
This warranty does not apply to glass, fabrics, vinyl, seat coverings, cushions, padding or
their stitching, gluing or installation. Component parts not manufactured by MAC Medical,
such as casters, caster inserts, any components made from rubber or plastic, circuit boards,
fan heaters, plumbing parts, electrical switches and other components are also excluded.
For these component parts, MAC Medical will pass on the original manufacturer’s warranty
to MAC Medical equipment original purchasers. Please consult factory for questions
regarding the warranties of these component parts. This warranty does not apply to
custom fabricated products. Consult factory.
UNLESS EXPRESSLY SET FORTH IN THIS WARRANTY, THERE ARE NO OTHER WARRANTIES,
WHETHER EXPRESS OR IMPLIED, OF FITNESS AND / OR MERCHANTABILITY OR ANY OTHER
WARRANTY IMPLIED BY CUSTOM, USAGE OR COURSE OF DEALING.
Liability of MAC Medical under this warranty is limited to the repair and / or replacement
of any products. MAC Medical specifically excludes and disclaims any responsibility for
any incidental or consequential damages claimed to have arisen from any defect in
workmanship or materials. No representative has any authority to change or enlarge the
above warranty or MAC Medical liability. This supersedes all previous warranty provisions.