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MNL_MIS2400_2400W Impact Shredder_GB_V2_220321.indd 33
2022/3/21 5:46 PM
Customer care and technical helpline
Customer Care and Technical Helpline
A better way to repair your tools
Kingfisher takes special care in creating high-quality garden power tools that
are designed to last. But if a fault develops with your garden power tool and you
need to claim under the guarantee, the Customer Care and Technical Helpline
can support with technical assistance or if required, arrange a free courier
collection from your home, assess your garden power tool for fault, repair it, and
return it.
Deciding to repair your product rather than buying a replacement and adding to
the mountain of waste is a more sustainable choice and you will be doing your
bit for the environment.
Get in touch
If you need help or more information, please contact the Customer Care and
Technical Helpline:
UK: 0800 0789647
Eire: 1800 932226
Opening hours are Monday – Friday, 8am-5pm
NOTE:
Before collection, all fuel must be removed from petrol
powered machines.
How does it work?
Step 1
Find your
proof of
purchase and
get in touch
with the
Customer
Care and
Technical
Helpline.
Step 2
Chat to them
about the
problem with
your tool.
Step 3
They will
provide
technical and
user advice or
alternatively
arrange a
courier
collection
from your
home.*
Step 4
The team will
assess and
test and if
necessary,
repair your
product back
to full working
order.
Step 5
Your repaired
tool will be
returned to
you via
courier within
5 working
days*.
5
B&Q
B&Q
