3. FAQ and Troubleshoot – PC Connection
15
PC Connection
Q1. How to connect to PC.
Snap-On supports charging and USB connection. You must
have Microsoft ActiveSync or Windows Mobile
Device Manager (for Windows Vista and 7) installed.
Step 1. Switch ON (H)/OFF (C) toggle switch to OFF(C).
Step 2. Supply power to the Snap-On using the proper AC
adapter.
Step 3. Connect PC and the Snap-On using the USB cable.
Step 4. Insert the PDA to the device slot. Your PC will
automatically detect the new device.
Q2. PDA is not recognized in ActiveSync or Mobile
Device Center.
A2-1. Check if the USB cable is properly connected on
both sides.
A2-2. Check if ON (H)/OFF (C) toggle switch is switched
to OFF(C).
A2-3. If switch is changed to OFF(C) while PDA is in the
cradle, remove the PDA from the slot then slide in again.
A2-4. Check if the ActiveSync or Mobile Device Manager
on your PC is compatible with the OS of the PDA. For more
information, visit
http://www.microsoft.com/canada/windowsmobile/wm07/device
center/troubleshooting.mspx