MERLIN LEGEND Communications System Release 6.0
System Manager’s Guide
555-660-118
Issue 1
February 1998
Index
Page IN-20
Troubleshooting, (cont)
programmed buttons
,
8–21
to
8–22
Queued Call Console (QCC) not ringing
,
8–12
to
8–13
Recall or switchhook does not work
,
8–23
to
8–24
reference materials
,
8–1
Reminder messages received with wrong time
,
8–22
single-line telephones ring back after call completed
,
8–13
to
8–14
some phones dead
,
8–3
to
8–5
transfer does not work after answer on outside line
,
8–14
to
8–15
trouble hearing called party
,
8–21
voice messaging system not working
,
8–17
to
8–19
Trunks
definition
,
2–12
types
,
2–14
Trunks, see also Facilities, Lines/trunks
Trunk-to-trunk transfer feature
overview
,
4–51
programming
,
6–49
to
6–51
TSAPI
,
GL-27
TTRs, see Touch-tone receivers (TTRs)
U
Uninterruptible Power Supply (UPS)
,
3–47
Unit load calculation
,
3–47
Upgrading the system
memory card
,
3–3
overview
,
1–6
User and operator guides
description
,
7–11
to
7–13
overview
,
7–11
V
V.35 interface
,
3–42
,
5–23
Video workstations
definition
,
2–29
description
,
5–22
to
5–23
Videoconferencing systems
facilities
,
3–7
to
3–10
interfaces
,
3–42
passive-bus configuration
,
3–42
types supported
,
3–42
Voice Announce feature
,
6–62
Voice Announce to Busy feature
,
3–6
,
4–57
Voice mail, see Voice messaging systems
Voice messaging interface (VMI)
,
4–64
Voice messaging systems
after-hours coverage
,
6–81
to
6–83
default Facility Restriction Level (FRL)
,
4–50
description
,
4–64
to
4–67
feature
,
4–40
to
4–41
Night Service feature
,
4–39
,
4–55
to
4–56
programming
,
6–68
to
6–69
security issues
,
4–45
,
4–67
to
4–69
services available with each one
,
4–66
to
4–67
troubleshooting
,
8–17
to
8–19
