6-24
MAX 3000 Installation and Basic Configuration Guide
Quickstart
Testing the WAN connection
The window displays four lines of characters. The first line shows the menu number and
column numbers for channels 1–10. The second line, which identifies the line (L1 or L2),
displays a 2-character link-status indicator and a 1-character channel-status indicator for each
channel.
LA
indicates Link Active (the line is physically connected). A dash (
-
) means the
channel is idle but in service.
Before you configure the E1 lines, the dashes appear as periods (.), indicating the channels are
unavailable. If there is no link to an E1 line, question marks (??) flash in the upper right-hand
corner of the Main Edit Menu and status windows. The flashing question marks disappear after
you have configured the lines.
You are now ready to test the E1 WAN connection, as described in “Testing the WAN
connection” on page 6-26.
Testing the WAN connection
When you have successfully configured the MAX as described in the previous sections, you
are ready to test the WAN connection. You test the line by placing and answering a test call
from the MAX to itself over the WAN interface.
To test whether a line is functioning normally, use the terminal-server Test command. The
command causes the MAX to place a call to itself over the WAN, and to send a number of
packets over the connection. This procedure tests the MAX unit’s ability to initiate and receive
calls, and demonstrates whether the connection over the digital access line is functional. In
doing so, the command verifies whether the line is active and the telephone numbers are
correct.
The Test command uses one channel to dial out and another channel to answer. Consequently,
you must set the line for bidirectional calling and have two channels available for the test.
Note:
The Test command is a basic test of connectivity. Receiving fewer packets than are sent
is normal. For example, if the command sends 1000 packets and receives 994 packets, the test
is successful.
To perform the test, proceed as follows:
1
From the Main Edit Menu, select System > Sys Diag > Term Serv.
The Terminal Server screen appears:
** Ascend Pipeline Terminal Server **
ascend%
2
Enter the Test command:
test
phone-number
where
phone-number
is the telephone number of the MAX line.
If System > Sys Config > Use Trunk Groups is set to Yes, you must add the trunk group
number when dialing with the
test
command.
Note:
The most frequent cause for failing to connect is an incorrect telephone number.
3
If the test is unsuccessful, verify that you have entered all the line parameters correctly and
that your line is correctly provisioned as explained in Appendix A, “Provisioning the
Switch.” If you cannot correct the problem, contact your carrier.
4
Enter the Quit command to exit the terminal-server interface.
5
Press the Left Arrow or the Escape key to return to the Main Edit Menu. l
