Installation Instructions
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Warranty Terms & Conditions
The below Warranty Terms and Conditions apply for
Australia only.
Lucci warrants to the original owner that THERMASTRIP products will be free from defects in materials and workmanship for a period
of 24 months of use from the date of purchase in accordance with the following warranty terms and conditions.
Provision of this warranty is subject to:
The THERMASTRIP product must be installed in accordance with the Installation Instructions and relevant electrical standards
and codes.
The THERMASTRIP product must be maintained and cleaned according to instructions detailed in the Installation Manual.
There is no warranty expressed or implied with regard to capacity requirements. The selection of the unit or units depends
entirely upon the system design and capacities as determined by the purchaser.
This warranty excludes damage to the product or components arising from circumstances outside the control of Lucci, including,
but not limited to, where the product is not used for intended purpose; where the product has been rectified in any way; incorrect
installation; incorrect power supply; damaged caused during delivery; misapplication, misuse, abuse, vandalism, lack of
maintenance or accident.
Lucci
’s obligations under this warranty are limited to repair or replacement at Lucci’s factory of any components of the product
which Lucci identifies to its satisfaction to be defective.
Transportation charges involved in return of the product to the Lucci factory (or any other location authorised in writing by Lucci)
is the sole responsibility of the customer.
All products are inspected and tested before despatch and are at the risk of the purchaser after the shipment from the Lucci
factory, if not delivered by Lucci to destination.
Discolouration of the surface may occur after a period of time, this does not constitute a warrantable event.
Twisting and bending of the heaters may occur, this does not constitute a warrantable event.
No products or components will be supplied in advance of an examination of the faulty product or components by Lucci or an
authorized representative of Lucci.
Lucci does not participate in any site related costs or labour expenses incidental to replacement of parts, repairing, removing,
installing, servicing, transportation or handling of parts to complete products, and assumes no liability on parts repaired or
replaced without written authorisation. Lucci shall not be liable for any default or delay in performance of its warranty obligations
caused by any circumstances beyond its control, including, but not limited to, judicial or government restrictions, strikes, fires,
floods, abnormal weather conditions, delayed supply of components.
The customer warrants using the product in accordance with:
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Any instructions provided to it by Lucci from time to time.
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All government and local regulations, including but not limited to all relevant electrical, environmental laws and regulations
governing the installation, storage, use, handling and maintenance of the goods.
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All necessary and appropriate precautions and safety measures relating to the installation, storage, use, handling and
maintenance of goods.
