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Appendix 1. Troubleshooting
App 1-21
Object
Error code
Occurren
ce
location
Error message
Reason and measure
Type
Address
0x66
XGT
Panel
Cannot move new font
files.
Downloaded font file is moved to the
original storage location. But when it
fails, the downloading is stopped. If this
symptom is repeated, contact
Customer Service Center.
0x67
XGT
Panel
Cannot move new
project data files.
The project data classified according to
the content is moved to the original
storage location. But when it fails, the
downloading is stopped. If this
symptom is repeated, contact
Customer Service Center.
0x68
XGT
Panel
Cannot move project
backup file.
The downloaded project zip data is
moved to the original storage location.
But when it fails, the downloading is
stopped. If this symptom is repeated,
contact Customer Service Center.
XGT Panel
booting
0x28
0x01
XGT
Panel
Previous instance is
not terminated.
XGT Panel software was already
started. Reboot the device. If this
symptom is repeated, contact
Customer Service Center.
0x02
XGT
Panel
Start Server Fail.
Restart XGT Panel
The XGT Panel software can’t initialize
the communication status normally.
Check the communication status again.
If this symptom is repeated when
communication is normal, contact
Customer Service Center.
0x03
XGT
Panel
Failed to Start Echo
Server.
The XGT Panel software can’t initialize
the communication status normally.
Check the communication status again.
If this symptom is repeated when
communication is normal, contact
Customer Service Center.
0x04
XGT
Panel
Failed to accept
connection.
The XGT Panel software can’t initialize
the communication with the XP-Builder
normally. Check the communication
status again. If this symptom is
repeated when communication is
normal, contact Customer Service
Center.
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