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Appendix 1. Troubleshooting
App 1-20
Object
Error code
Occurren
ce
location
Error message
Reason and measure
Type
Address
0x5E
XGT
Panel
Download file size is
invalid.
The project data file is not saved
correctly. Save the project data file at
the USB again. When this symptom is
repeated, check the USB. If there is no
error, contact Customer Service
Center.
Project
download
from USB
storage
device
0x27
0x5F
XGT
Panel
Cannot find project
backup file.
The project backup file which should be
downloaded is not downloaded
because of communication error.
Download again.
0x60
XGT
Panel
Project backup file
size is invalid.
The project backup file is saved
incorrectly. Save the project at the USB
storage equipment again. When this
symptom is repeated, check the USB
storage equipment and if the USB is
normal, contact Customer Service
Center.
0x61
XGT
Panel
Font file name length
is invalid.
The font file’s name is saved
incorrectly. Save the project in the USB
again. If this symptom is repeated,
contact Customer Service Center.
0x62
XGT
Panel
Font file is not
downloaded.
The font file which is needed for project
is not saved in the USB storage
equipment. Save the project in the
USB. If this symptom is repeated,
contact Customer Service Center.
0x63
XGT
Panel
Font file size is invalid.
The font file is not saved correctly.
Save the project at the USB. Save the
project at the USB. If this symptom is
repeated, check the USB and if the
USB is normal, contact Customer
Service Center.
0x64
XGT
Panel
Cannot unmarshall
download file.
The data can’t be analyzed because
the project data file is not saved
correctly. Save the project at the USB
again. If this symptom is repeated,
check the USB and if the USB is
normal, contact Customer Service
Center.
0x65
XGT
Panel
Cannot delete
previous project data.
The data of the project can’t be deleted
because of device error. If this
symptom is repeated, check the USB
and if the USB is normal, contact
Customer Service Center.
Содержание iXP2 Series
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