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GENERAL WARRANTY
The
LPA Medical Inc.
warranty covers manufacturing defects for the original
owner/user, except for the exclusions below, for the periods below from the
date of purchase:
Useful life* for the metal structure of the chairs.
5 years on the wooden structures of self-locking rocking chairs
Thera-Glide® models W and T
.
3 years for the backrest mechanism of
Thera-Glide®
self-locking rocking chairs.
3 years on the padding of the chairs.
2 years for all other mechanisms, gas or mechanical locking cylinders, control
cables, wheels, table trays.
1 year on all accessories purchased separately from chairs and replacement
parts.
If a part is missing, contact our customer service with the following information:
1. Model, serial # and part #.
2. Purchase date and invoice number.
3. Description of the problem.
* The useful lifespan of an LPA chair is estimated to be 10 years.
OUR COMMITMENT
LPA Medical inc.
agrees to provide replacement parts for a period of 10 years
after the date of purchase of the product.
LPA Medical Inc.
reserves the right
to provide replacement parts with a different design than that of the replaced
part, at its sole discretion.
LPA Medical Inc.’s
obligation is expressly limited to correcting the defect by
adjusting, repairing or replacing the equipment, at LPA’s sole discretion.
EXCLUSIONS
•
Normal wear and tear.
•
Water or fire damage, including damage from pressure washers and
automatic wheelchair washers.
•
Rust and damaged covering.
•
Unauthorized repair or modification or done with parts other than the
original ones.
•
Damage resulting from abnormal or abusive use.
•
Damage caused by exposure to weather.
