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Limited Warranty
Subject to the terms, conditions and limitations set forth in the Navico
Limited Warranty (hereinafter, the “Warranty”), Navico warrants that its
products, when properly used and ins stalled will be free from defects in
material and workmanship for a period of:
Lowrance, Eagle & Northstar Explorer, excluding Lowrance HDS: Twelve
(12) months
Peripheral devices for all Navico brands including, but not limited to, trans-
ducers, fuel and wind sensors, cables: Twelve (12) months
Northstar (excluding Explorer), Simrad, B&G, Lowrance HDS systems and
Yellow Ethernet connected products, excluding all peripheral devices for all
brands: Twenty-four (24) months
from the date of first purchase (the “Warranty Period”).
For the purpose of this Warranty, “date of first purchase” means the date that
the product was purchased by the first retail customer; or in the case of a
product installed on a new vessel by a Certified/Approved Navico Boatbuild-
er, the date that such vessel was purchased by the first retail customer.
Navico will, at its sole discretion, repair or replace with new or refurbished
parts or product, or equivalent product, any proven defective products or
components returned to Navico, or its approved agent during the Warranty
Period in accordance with the terms, conditions and limitations set forth
below.
Such repairs or replacement will be the sole remedy of the customer under
this Warranty Repaired or replaced product will be warranted for the balance
of the original product’s Warranty Period.
Standard Warranty Service
To obtain your remedy under this Warranty:
1. Contact Navico or your local Navico Certified/Approved dealer or Dis-
tributor to confirm your product’s warranty status and obtain a Return
Material Authorization number. A list of Navico Certified/Approved deal-
ers is available at www.navico.com or through your original Navico dealer
of purchase.
2. Upon authorization securely pack the product, along with a valid proof
of purchase (indicating the product purchased, serial number, place and
date of first purchase), and any other information Navico requests, such
as a copy of any Return Material Authorization form you may receive.
Ship the product and other required items to the address specified by the
Navico Certified/Approved dealer contacted.
You must pay for shipping and any insurance to get the product to the Navi-
co Service Centre. You assume all risk of loss and/or damage to the product
until it arrives at the Navico Service Centre. Navico will pay for shipping
of the returned product to your nominated address, within the jurisdiction
of first purchase. Shipping mode and carrier is at Navico’s discretion; the
customer must request, and pay for, any variation.
Navico will not be responsible for the loss of or alteration of any user data
and settings stored in the product. You should back up or otherwise pre-
serve all data before sending the product to Navico.
Limitations and Exclusions
In addition to other limitations and exclusions set forth herein, Navico is not
responsible for, and this Warranty does not cover:
• products where the serial number has been altered, mutilated or re-
moved;
• failures due to abuse, misuse, overvoltage, accident, unauthorized altera-
tion or repair, improper installation (whether or not by a Navico Certified/
Approved dealer or service agent), shipping damage, alterations, corro-
sion and normal wear and tear;
• costs associated with routine system checkouts, calibration, alignment,
sea-trials or commissioning;
